David Martyr
Xenia
Summary
Driven professional skilled in upselling, cross-selling, and cultivating strong customer relationships through effective discovery and targeted marketing strategies. Known for delivering client-focused services while consistently achieving and exceeding goals and metrics. Strong ability to adapt to ever-changing circumstances with a focus of continuous personal and professional growth.
Overview
10
10
years of professional experience
Work History
Guest Experience Captain
Buffalo Wild Wings
09.2014 - 08.2017
- Personally interacted with guests throughout their visit to understand their needs and preferences with the ultimate goal of providing exceptional service.
- Curated guest experience by locating specific sports programs for individuals, presenting samples of newly released food items and sauces, or simply engaging in personal conversation to create a lasting customer.
- Collaborated with managers to organize, market, and facilitate community events through BWW's "Eat Wings Raise Funds" and "Home Team Advantage" programs.
- Assisted with front of house responsibilities to adapt to business demands.
Salesman
Turf Point
05.2017 - 12.2018
- Responsible for door-to-door sales, during which I would survey the property and recommend the appropriate product based on my assessment.
- Conducted continuous cold calling every day during the off-season to generate leads and maintain client engagement.
- Developed strong client relationships through consistent communication and exceptional customer service including post-sale follow up.
- Increased sales by offering advice on services and promoting additional lawn care products.
- Increased sales revenue by identifying and continually seeking potential clients.
- Recognized as "Rookie Salesman of the Year."
Manager
Salem Manufacturing Jewelers
12.2018 - 07.2020
- Responsible for accomplishing tasks within established timeframes such as modifying/repairing jewelry in house and organizing specific jobs that required outsourced repairs.
- Enhanced customer satisfaction by identifying customer needs, maintaining open lines of communication, and ensuring high-quality service delivery.
- Selling high end jewelry to customers and organizing layaway payments.
Active Day Trader
Self Employed
07.2020 - Current
- Increased trading profits by employing effective risk management strategies.
- Utilized technical analysis to identify profitable trades and optimizing investment outcomes.
- Adapted to an everchanging market by checking financial news and studying economic data to improve portfolio performance
- Analyzed market trends to assist in day-to-day decision making and improved portfolio performance.
Education
Associates Degree - Business Administration
Sinclair Community College
Dayton, OHSkills
- Sales and Marketing Strategies
- Client Relationship Building
- Upselling and Cross-Selling
- Adaptability to Changing Environments
- Sales Prospecting and Lead Generation
- Client Discovery and Solution Tailoring
- Client Retention
Timeline
Active Day Trader
Self Employed
07.2020 - Current
Manager
Salem Manufacturing Jewelers
12.2018 - 07.2020
Salesman
Turf Point
05.2017 - 12.2018
Guest Experience Captain
Buffalo Wild Wings
09.2014 - 08.2017
Associates Degree - Business Administration
Sinclair Community College
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