Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

David Mathis

Memphis,TN

Summary

Highly efficient associate, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Associate

Amazon
Memphis, TN
06.2021 - Current
  • Verify packages are scanned and load for correct destination
  • Wrap pallet and prepare for shipment
  • Move pallets to correct destination
  • Ensure associates work safely and in a safe environment
  • Worked varied hours, days, nights and weekends as business needs dictate.

Installation Technician

Goodman Networks
Memphis, TN
08.2016 - 06.2021
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Performed routine maintenance on dish and modems.
  • Educated and trained new hires on company processes, eliminating process gaps.
  • Increased brand awareness by promoting direct tv and ATT.

Installation Technician

Comcast
Memphis, TN
04.2006 - 07.2016
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Collected customer signatures once installations and repairs were finished to complete fence process.
  • Completed extensive job report for each service call.
  • Installed new telephone systems, managed configuration and delivered end user training.
  • Performed routine maintenance on cable system and modems.
  • Enhanced performance and maintained work requests, orders, prices and documents.
  • Educated and trained new hires on company processes, eliminating process gaps.
  • Supported design and troubleshooting in cable systems.
  • Explained upgrades to customers, resulting in 40% signups for additional services.
  • Promoted products based on client needs and increased sales by 40%.
  • Fostered sales and increased revenue by advertising products and services.
  • Participated in training classes for cable, phone and internet.

Installation Technician

Bartlett Home Theater
Bartlett, TN
06.2003 - 06.2006
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Collected customer signatures once installations and repairs were finished to complete process.
  • Completed extensive job report for each service call.

Installation Technician

Winsett-Simmonds, Inc
Memphis, TN
06.1994 - 06.2003
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers.
  • Collected customer signatures once installations and repairs were finished to complete process.
  • Completed extensive job report for each service call.
  • Installed new telephone systems, managed configuration and delivered end user training.
  • ensured employees worked safely and in a safe environment as safety supervisor
  • Educated and trained new hires on company processes, eliminating process gaps.
  • Enhanced performance and maintained work requests, orders, prices and documents.

Air Cargo Specialist

USAF
Phoenix, AZ
06.1988 - 10.1994
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Assembled containers and crates used to transport large items such as vehicles or machines.
  • Determined method of shipment and prepared bills of lading, invoices and other shipping documents
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Wooddale High School
Memphis, TN
05.1985

Skills

  • Self motivated
  • Flexible
  • Practice Management
  • Attention to Detail
  • Client Engagement
  • Verbal and Written Communication
  • MS Office
  • Professional and Courteous
  • Issue Resolution

Timeline

Associate

Amazon
06.2021 - Current

Installation Technician

Goodman Networks
08.2016 - 06.2021

Installation Technician

Comcast
04.2006 - 07.2016

Installation Technician

Bartlett Home Theater
06.2003 - 06.2006

Installation Technician

Winsett-Simmonds, Inc
06.1994 - 06.2003

Air Cargo Specialist

USAF
06.1988 - 10.1994

High School Diploma -

Wooddale High School

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