David Banuelos

Senior Sales Account Manager

B2C Solutions Sales

• Led daily sales operations, managing team activity, lead distribution, and pipeline flow to drive consistent revenue growth.
• Owned the full sales cycle from prospecting and outbound outreach through proposal, close, and post-sale follow-up.
• Consistently ranked as top performer across key metrics, including average order value, total revenue, and units sold.
• Executed high-volume outbound sales via phone and email, converting inbound and outbound leads into long-term business relationships. Focusing heavy on referral leads
• Monitored and analyzed key performance indicators (KPIs) to improve close rates, forecast revenue, and optimize sales strategy by focusing on maximizing the high yield sales activity.
• Mentored and coached junior sales representatives, increasing productivity and improving overall team performance.
• Collaborated cross-functionally with management and marketing to launch targeted campaigns and develop new revenue streams.
• Provided consultative, solution-based selling by assessing customer needs and recommending appropriate products and services.

• Initially served as a customer service representative in order to learn the day to day business processes for order placement and fulfillment. Gained knowledge of imported products and the pricing structure and later moved to an Account Executive position.
• Managed past business accounts with companies who had not placed orders for over two years with the company. Conducted marketing analysis for dormant accounts which included annual invoicing, applicable product types, identifying new opportunities and contacting prospective companies to grow the business relationships.
• Increased company revenues by as much as 32K-$42K per week and in several cases increased revenue well beyond that amount and was rewarded with more accounts to manage. Based on current knowledge of the customer base, increased profits generated from these accounts by 35-55% which increased profit margins for large accounts with annual sales of one million plus in gross sales.
• Represented the company at trade shows and other marketing events and pursued new business opportunities with prospective clients, where our efforts exceeded projected goals for the company.

• Supervised 6 agents at 2 points of entry during all working business hours coordinating breaks and manpower coverage for special events and day to day management.
• Managed the control, verification, and issuance of employee identification badges at the Pentagon in support of the Department of Defense (DoD). Promoted to a management position responsible for briefing security personnel for any security problems identified during the business day.
• Coordinated with the Pentagon Police Department to ensure safeguard of DoD employees, property and operational issues. Instructed the use of an application data base system, monitored essential inventory for supplies and equipment, reported maintenance issues to technical support, coordinated with the Access Control Division for visitor data base inquiries, and managed staffing requirements.
• Served as the liaison for the on-site Director and recommended system changes that resulted in cost savings as well as providing a more efficient approach to managing the flow of daily visitors.
• Responsible for staff schedules and shift breaks, the coordination of paid timed off and sick leave, as well as required security certifications.

• Maintained proper inventory of all products and assisted with processing orders and delivery to customers.
• Coordinated daily delivery routes with 4 drivers in a dynamic environment ensure timely delivery of products and reduced delivery times by planning optimal routes and adhering to strict schedules.
• Managed food handling safety regulations and reporting of inventory.
• Maintained safe traffic records and all maintenance on 3 company trucks
• Maintained and Grew accounts by collaborating with the Chef Du Cuisine to introduce new dishes based on theme, season, and availability of niche product