David McGaughey
Camarillo,CA
Summary
Results-driven and customer-focused professional with over a decade of experience in customer service. Throughout my career, I have honed my interpersonal and communication skills, consistently exceeding customer expectations and building lasting relationships. As a proactive problem solver, I thrive in high-pressure environments and excel at resolving complex issues with efficiency. My passion for delivering exceptional service aligns seamlessly with the values of Chase, and I am eager to leverage my expertise to provide exceptional service to our clients. With a keen eye for detail and a dedication to compliance, I am confident in my ability to provide top-tier financial solutions while upholding the utmost security and integrity.
Overview
15
15
years of professional experience
Work History
Associate Banker Market Expansion
JPMorgan Chase
02.2024 - Current
- Utilize knowledge of various banking products, including savings accounts, checking accounts, certificates of deposit (CDs), and credit cards, to tailor solutions to meet individual client needs.
- Assist clients in creating personal individual and joint checking accounts.
ASSOCIATE BANKER
JPMorgan Chase
10.2021 - 02.2024
- Assist customers with their banking needs, including processing transactions, and offering personalized financial solutions based on their requirements
- I play a pivotal role in delivering exceptional customer experiences, fostering strong relationships, and promoting Chase Bank's products and services to support the overall growth and success of the branch.
SERVER / BARTENDER
Buffalo Wild Wings Grill & Bar
09.2015 - 10.2021
- Provided exceptional customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests
- Handled payments and addressed any customer inquiries or concerns promptly and professionally.
BUSSER / KITCHEN EXPO
NOVO Restaurant & Lounge
02.2014 - 08.2015
- Played a critical role in coordinating the flow of food from the kitchen to the dining area
- Ensured that each dish was correctly prepared, plated, and delivered to the right table in a timely manner, collaborated closely with the kitchen staff and servers to maintain smooth and efficient service.
BOOKKEEPER
Safeway
09.2009 - 08.2013
- Managed customer service department handling all guest returns and exchanges, Western Union transactions, and equipment rentals
- Responsible for ensuring an accurate and honest account of all cash and electronic transactions for end of shift total cash verification; working with private security to ensure proper delivery of daily cash deposits.
Education
ASSOCIATE OF SCIENCE - BUSINESS -
Cuesta Community College
San Luis Obispo, CASkills
Financial Literacy
Customer Service
Communication
Analytical Thinking
Problem Solving
Time Management
Attention to Detail
Adaptability
Leadership
Task prioritization
Timeline
Associate Banker Market Expansion
JPMorgan Chase
02.2024 - Current
ASSOCIATE BANKER
JPMorgan Chase
10.2021 - 02.2024
SERVER / BARTENDER
Buffalo Wild Wings Grill & Bar
09.2015 - 10.2021
BUSSER / KITCHEN EXPO
NOVO Restaurant & Lounge
02.2014 - 08.2015
BOOKKEEPER
Safeway
09.2009 - 08.2013
ASSOCIATE OF SCIENCE - BUSINESS -
Cuesta Community College