David McGaughey
Camarillo,CA
Summary
Results-driven and customer-focused professional with over a decade of experience in customer service. Throughout my career, I have honed my interpersonal and communication skills, consistently exceeding customer expectations and building lasting relationships. As a proactive problem solver, I thrive in high-pressure environments and excel at resolving complex issues with efficiency. My passion for delivering exceptional service aligns seamlessly with the values of Chase, and I am eager to leverage my expertise to provide exceptional service to our clients. With a keen eye for detail and a dedication to compliance, I am confident in my ability to provide top-tier financial solutions while upholding the utmost security and integrity.
Overview
15
15
years of professional experience
Work History
Associate Banker Market Expansion
JPMorgan Chase
02.2024 - Current
- Utilize knowledge of various banking products, including savings accounts, checking accounts, certificates of deposit (CDs), and credit cards, to tailor solutions to meet individual client needs.
- Assist clients in creating personal individual and joint checking accounts.
ASSOCIATE BANKER
JPMorgan Chase
10.2021 - 02.2024
- Assist customers with their banking needs, including processing transactions, and offering personalized financial solutions based on their requirements
- I play a pivotal role in delivering exceptional customer experiences, fostering strong relationships, and promoting Chase Bank's products and services to support the overall growth and success of the branch.
SERVER / BARTENDER
Buffalo Wild Wings Grill & Bar
09.2015 - 10.2021
- Provided exceptional customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests
- Handled payments and addressed any customer inquiries or concerns promptly and professionally.
BUSSER / KITCHEN EXPO
NOVO Restaurant & Lounge
02.2014 - 08.2015
- Played a critical role in coordinating the flow of food from the kitchen to the dining area
- Ensured that each dish was correctly prepared, plated, and delivered to the right table in a timely manner, collaborated closely with the kitchen staff and servers to maintain smooth and efficient service.
BOOKKEEPER
Safeway
09.2009 - 08.2013
- Managed customer service department handling all guest returns and exchanges, Western Union transactions, and equipment rentals
- Responsible for ensuring an accurate and honest account of all cash and electronic transactions for end of shift total cash verification; working with private security to ensure proper delivery of daily cash deposits.
Education
ASSOCIATE OF SCIENCE - BUSINESS -
Cuesta Community College
San Luis Obispo, CASkills
Financial Literacy
Timeline
Associate Banker Market Expansion
JPMorgan Chase
02.2024 - Current
ASSOCIATE BANKER
JPMorgan Chase
10.2021 - 02.2024
SERVER / BARTENDER
Buffalo Wild Wings Grill & Bar
09.2015 - 10.2021
BUSSER / KITCHEN EXPO
NOVO Restaurant & Lounge
02.2014 - 08.2015
BOOKKEEPER
Safeway
09.2009 - 08.2013
ASSOCIATE OF SCIENCE - BUSINESS -
Cuesta Community College