ISMAEL SALCIDO
El Paso
Summary
Goal-driven banking professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills.
Overview
13
13
years of professional experience
Work History
Associate Banker Market Expansion
Chase Bank
11.2022 - Current
- Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
- Evaluated client financial positions and identified most appropriate banking products.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Educated customers on features and benefits of banking products and services.
Bank Teller
Wells Fargo Bank
06.2019 - 07.2022
- Balanced transactions and verified cash totals without variances.
- Verified and managed cross-selling opportunities by providing updated and accurate knowledge of financial product and service offerings
- Communicated professionally and personably with customers to assess needs and develop solutions.
- Examined and reduced fraud risk by verifying check endorsements, customer identification and other required documentation
- Recommended beneficial products and services to customers, consistently exceeding daily goals.
Merchandise Associate
Best Buy Co Inc
10.2018 - 04.2019
- Maintained cohesive displays by consistently following store merchandising standards.
- Assisted store preparation for upcoming events, promotions and weekly ad pricing.
- Prioritized task load with minimal supervision and sound judgment.
- Educated shop staff on display maintenance and appropriate signage.
Interior Communications Electrician
U.S Navy
06.2011 - 04.2017
- Performed strategic and internal communication functions.
- Coordinated communication team responses for emergency incoming and outgoing calls.
- Supported shipboard operations by setting up field communications equipment.
- Led staff in the maintenance and technical operations regarding shipboard communications, alarms, and electrical equipment
- Arranged and ran multiple TT 1/2 and Cat-5 cables while using and editing wiring diagrams and schematics
Education
Bachelor of Science - Psychology
University of Texas At El Paso
El Paso, TX08.2022
Skills
- Financial transactions
- Financial software
- Data inputting
- Analytical thinking
- Issue troubleshooting
- Typing Proficiency
Languages
Spanish
Full Professional
Timeline
Associate Banker Market Expansion
Chase Bank
11.2022 - Current
Bank Teller
Wells Fargo Bank
06.2019 - 07.2022
Merchandise Associate
Best Buy Co Inc
10.2018 - 04.2019
Interior Communications Electrician
U.S Navy
06.2011 - 04.2017
Bachelor of Science - Psychology
University of Texas At El Paso
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