Gifted Interpreter with aptitude for conveying emotion, style and content of Spanish and English speakers, bringing in-depth knowledge of cultural context and idiosyncrasies. Proven ability to provide translations quickly and accurately developed over 15 years of experience. Background includes working in government, military and civilian environments to perform document and verbal translation services. Excellent listening and communication skills with an organized and systematic approach. Successful at maintaining meaning, flow and specific characteristics of original words when translating documents or spoken words. Detailoriented. Demonstrated success in providing range of translation services. Searching for challenging new position to apply expertise in TRLA.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Embassador
Veterans Affairs
San Antonio, TX
03.2021 - 01.2022
Built customer confidence by actively listening to concerns and giving appropriate feedback.
Maintained professionality and efficiency while working closely with leadership.
Conferred with other managers to identify trends or key group interests or concerns.
Mail Carrier
United States Post Office
San Antonio, TX
01.2020 - 03.2021
Sorted mail to be delivered according to route and customer address.
Provided friendly customer service at all times while delivering mail.
Verified accuracy of addresses before delivering packages.
Provided assistance in sorting large volumes of mail at post office facility.
Ensured compliance with federal laws related to privacy protection.
Spanish-English Translator
Air Force and Civilian Contractors
Whiteman Air Force Base, MO
06.2006 - 06.2018
Provided oral and written translations for Child Protection Services and law firm during supervised visits, medical mandatory visits, court sessions and lawyer-client interviews successfully maintaining pace with native speakers to deliver real-time comprehension effectively
Establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding
Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another applying cultural understanding to discern specific meanings beyond literal written words
Attended meetings to provide accurate consecutive translations of conversations between members
Researched specialized areas such as legal documents, medical reports or scientific papers to provide accurate translations.
Provided accurate and culturally relevant interpretation between Spanish and English during medical appointments for non-English speaking patients.
Coordinated with mental health professionals to offer interpretation services for therapy sessions involving Spanish-speaking clients.
Provided real-time interpretation services for emergency responders during incidents involving Spanish-speaking individuals.
Supported law enforcement and legal professionals by providing interpretation during interviews, investigations, and court proceedings.
Pharmacy Manager
U.S. Air Force Active Duty
Whiteman Air Force Base, MO
03.2001 - 06.2018
Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
Trained pharmacy interns and newly hired technicians.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Provided professional consultation services on drug therapy options for patients.
Education
Associate of Science - Pharmacy Technician
Community College of The Air Force
English As A Second Language - Teaching English As A Second Language (ESL)
Harmon Hall
Bachelor of Science - Organizational Management And Leadership
Friends University
Skills
Bilingual in Spanish and English
Strong Verbal and written communication
Natural leader
People-oriented
Active listening skills
Skilled problem solver
Document review
Cultural expertise
Proofreading skills
Culturally-sensitive
Organized and detailed
Mediation
Knowledge in MS Office
Strong work ethic
Certification
2007, Language Enabled Airman Program
Languages
Spanish
Native/ Bilingual
Timeline
Embassador
Veterans Affairs
03.2021 - 01.2022
Mail Carrier
United States Post Office
01.2020 - 03.2021
Spanish-English Translator
Air Force and Civilian Contractors
06.2006 - 06.2018
Pharmacy Manager
U.S. Air Force Active Duty
03.2001 - 06.2018
Associate of Science - Pharmacy Technician
Community College of The Air Force
English As A Second Language - Teaching English As A Second Language (ESL)
Harmon Hall
Bachelor of Science - Organizational Management And Leadership
Legal Administrative Specialist GS-09 at Department of Veterans Affairs Veterans Benefits AdministrationLegal Administrative Specialist GS-09 at Department of Veterans Affairs Veterans Benefits Administration
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin