Automotive Technician
Transit Muffler
Elma, New York
2011 - 2026
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired exhaust systems, including mufflers and catalytic converters.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Executed routine maintenance tasks such as oil changes, tire rotations, and brake pad replacements to ensure vehicle reliability.
- Inspected vehicle engines and other components to identify potential issues.
- Evaluated vehicle conditions to deliver precise cost estimates for necessary repairs.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Discussed service requirements and recommendations with customers to enhance understanding and satisfaction.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Collaborated with team members to ensure efficient workflow in the shop.
- Assisted in training new technicians on proper procedures and safety protocols.
- Maintained a clean and organized work environment for safety compliance.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Monitored shop equipment to maintain safe working condition.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Utilized electronic service manuals to support repair tasks effectively.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Kept detailed records of repairs, labor involved and parts used.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Maintained certifications and completed training on systems and components.
- Welded, soldered and fabricated parts to complete skilled services.
- Assessed repair needs to provide accurate cost estimates for vehicle repairs.