With a proven track record at Eagle Mobile RV Repair, LLC, this seasoned professional excels in electrical systems troubleshooting and customer service. Leveraging expertise from the U.S. Army and entrepreneurial ventures, they have significantly enhanced operational efficiency and client satisfaction, mastering both technical and interpersonal skills.
Highly skilled RV Technician with 1 years in recreational vehicle service and repair work. Achieved desirable 5 Star customer service ratings. Superior product knowledge and technical expertise enabled optimum results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
RV Technician / Owner
Eagle Mobile RV Repair, LLC
09.2023 - Current
Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
Communicated with customers, manufacturer representatives and insurance companies to resolve recreational vehicle system and equipment problems.
Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
Performed preventive maintenance work large variety of recreational vehicles.
Monitored system and component recall database and notified customers of new advisories.
Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
Installed newly purchased equipment in recreational vehicles.
Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
Applied preventive and predictive maintenance techniques to obtain optimal performance from RVs and systems.
Completed thorough inspections of trailers and campers to evaluate maintenance concerns and determine areas in need of repair.
Consulted with customers to assess needs and propose optimal solutions.
Managed day-to-day business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Established foundational processes for business operations.
Generated revenues yearly and effectively capitalized on industry growth.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managed purchasing, sales, marketing and customer account operations efficiently.
Owner
Atchison Landscaping, LLC
03.2021 - 05.2023
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Established foundational processes for business operations.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Senior Instructor
U.S. Army Active Duty
09.2014 - 03.2021
Recorded lessons for later use and online instruction.
Organized special activities to build team cohesion and promote learning.
Provided POI instruction in Large classroom and Field environment setting.
Created culture focused on teaching whole student and developing individual potential.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Shifted between formal and informal methods of teaching to keep students engaged.
Reviewed class and student records to identify improvement opportunities.
Personnel Manager
U.S. Army Active Duty
09.2004 - 09.2014
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Discovered and resolved complex employee issues that affected management and business decisions.
Created and implemented forward-thinking initiatives to improve employee engagement.
Recruited top talent to maximize profitability.
Instructed senior leaders on appropriate employee corrective steps.