David M. Milton, Jr.
McDonough,GA
Summary
United States Marine veteran adept in leadership, management, and operations. Creative problem solver and communicator with a proven ability to develop innovative strategies. Ability to communicate effectively with external agencies, medical providers, and other clinical staff members.
Overview
5
5
years of professional experience
Work History
Psych Services Intake Rep.
Covenant Health, Knoxville, TN
Knoxville, TN
01.2023 - Current
- Responsible for the admission of individuals experiencing substance abuse or mental health disorders or co-occurring disorders into the Intensive Outpatient Program. This position also required participation in treatment team meetings. This position also had exposure to patients needing Medication Assisted Treatment (MAT). Responsibilities also included communication with referral sources, providers, and clinic staff.
- Collaborated closely with individuals experiencing substance abuse and co-occurring mental health disorders.
- Facilitated admissions into the Intensive Outpatient Program by maintaining strong communication and partnerships with referral sources.
- Maintained monthly reports consisting of the intensive outpatient program admits/discharges as well as the program census.
- Processed check requests for participants in the Independent Living Program and maintained monthly expenditure report.
Psychiatric Technician
Covenant Health, Louisville, TN
Louisville, TN
01.2022 - 01.2023
- Responsible for quality patient care by providing supervision and guidance and maintaining a safe and therapeutic patient environment in the women’s unit. Patients treated in this unit are experiencing acute symptoms of their disease, which require more intensive monitoring. Exposed to patients dealing with various psychiatric symptoms, including depression, anxiety, and psychosis.
- Assisted in the training and orienting of new staff.
- Recognized for providing exceptional patient experience in the acute women’s unit.
- Delegated tasks and duties to other psych techs on the unit via taking on a leadership role.
- Maintained unit organization and cleanliness.
Education
Master of Business Administration - Management
Carson-Newman University
Jefferson City, TN12.2023
Bachelor of Science -
University of Tennessee
Knoxville, TN05.2018
Skills
- Patient confidentiality
- Insurance verification
- Medical terminology
- Appointment scheduling
- Healthcare industry
- Teamwork and collaboration
- Active listening
- Relationship building
- De-escalation techniques
Timeline
Psych Services Intake Rep.
Covenant Health, Knoxville, TN
01.2023 - Current
Psychiatric Technician
Covenant Health, Louisville, TN
01.2022 - 01.2023
Master of Business Administration - Management
Carson-Newman University
Bachelor of Science -
University of Tennessee