Brittney Butcher

Worked from home efficiently managing back-to-back calls for various customer issues.

• Demonstrated ability to work independently in a dynamic, work-from-home role.
• Working in a sales role I had a monthly sales goal that I was required to meet, before I was able to close any sale I was required to Reviews legal documents for accuracy
• Additional to my sales position I was required to handle tickets for a variety of customer issues and always be ready to use my great customer service to deescalate customers and make them feel better in uncomfortable situations

• Working at Spectrum I was working in sales inside of a spectrum store
• Developed and executed sales strategies in a high-pressure environment with fluctuating priorities.
• In addition I had to handle billing payments and billing questions from happy and angry customers, equipment swaps and trouble shooting equipment was also a large part of the job, and lastly handling mobile customers from trouble shooting devices, selling devices, teaching customers how to use their devices and much more

• Gained proficiency in respectfully treating customers to provide exceptional service.
• I learned how to be a great team player and work great with others to make the work day go by smooth and efficiently
• Multitasking and being able to focus at the same time is also something that is essential to be able to exceed performance expectations

• Working as a Server at Cracker Barrel other restaurants prior I have learned a deep set of customer service skills and how to respectfully treat every customer to ensure they receive the service they deserve
• I learned how to be a great team player and work great with others to make the work day go by smooth and efficiently
• Balanced multiple tasks efficiently with strong attention to detail.