David Moore
Indianola,IA
Summary
Dedicated computer operations specialist with extensive experience in data management, technical troubleshooting, and process improvement. Proven ability to streamline operations, enhance system performance, and ensure exceptional customer service.
Overview
28
28
years of professional experience
Work History
Computer Operator
ITS SHAZAM
Johnston, IA
06.2012 - 01.2026
- Operated and monitored computer systems to ensure optimal performance and reliability.
- Diagnosed and resolved technical issues efficiently to minimize downtime.
- Managed data entry processes, ensuring accuracy and timely updates to databases.
- Conducted routine system backups and maintenance checks for data integrity.
Computer Repairer
Self-employeed
Altoona, IA
11.2010 - 06.2012
- Diagnosed hardware and software issues for diverse computer systems.
- Repaired and replaced faulty components to restore system functionality.
- Provided technical support to clients, resolving queries efficiently.
- Maintained detailed records of repairs and customer interactions.
Computer Operations Specialist
American Republic Enterprise
Des Moines, IA
02.2006 - 08.2010
- Streamlined computer operations to enhance system performance and reliability.
- Implemented process improvements to optimize workflow efficiency across multiple departments.
- Led training sessions for junior staff on operational procedures and software applications.
- Collaborated with cross-functional teams to troubleshoot technical issues and ensure uptime.
Senior Computer Operations Specialist
Government Of Polk County Ia
Des Moines, IA
02.2000 - 07.2005
- Led daily operations of computer systems, ensuring optimal performance and reliability.
- Developed and implemented IT policies to enhance operational efficiency across departments.
- Mentored junior staff in troubleshooting and problem-solving techniques for system issues.
- Coordinated cross-departmental projects to streamline processes and improve service delivery.
Senior Computer Operator
Sysco Foods Inc
West Des Moines, IA
04.1998 - 02.2000
- Operated and monitored computer systems to ensure efficient data processing and accuracy.
- Implemented process improvements that enhanced system performance and reduced downtime.
- Led a team of operators, providing training and mentorship to improve workflow efficiency.
- Coordinated with IT department to troubleshoot and resolve system issues promptly.
Education
DMACC
05-1981
Skills
- Data entry
- Customer service
- Data management
- Computer operations management
Timeline
Computer Operator
ITS SHAZAM
06.2012 - 01.2026
Computer Repairer
Self-employeed
11.2010 - 06.2012
Computer Operations Specialist
American Republic Enterprise
02.2006 - 08.2010
Senior Computer Operations Specialist
Government Of Polk County Ia
02.2000 - 07.2005
Senior Computer Operator
Sysco Foods Inc
04.1998 - 02.2000
DMACC