Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

MERCEDES SHANDS

New York

Work Preference

Job Search Status

Open to work

Desired Job Title

Computer OperatorAdministrative AssistantResidential Clerical AssistantAssistant Coordinator

Work Type

Contract WorkPart Time

Location Preference

HybridRemoteOn-Site
Location: New York, N.Y.
Open to relocation: Yes

Important To Me

Work-life balanceCompany CultureCareer advancementFlexible work hoursWork from home optionHealthcare benefits

Summary

With several years of experience offering office support in the administrative industry, I'm confident in being an energetic and reputable individual possessing a strong work ethic in professional work environments.

Overview

13
13
years of professional experience

Work History

Computer Operator

OPWDD- Office for people with Developmental Disabilities
02.2025 - Current
  • Managed high-volume accounts payable transactions, ensuring accurate invoice verification, coding, and payment processing in compliance with company policies and vendor agreements.
  • Oversaw full-cycle accounts payable processes, verifying invoice receipt and performing data entry to maintain accuracy.
  • Resolved payment discrepancies, strengthening supplier relationships to ensure timely payments.
  • Maintained accurate records of data entry and system logs for compliance purposes.

Administrative Assistant

FDNY- Fire Department of the City of New York
Brooklyn
07.2016 - 01.2024
  • Provided secretarial and office management support, fostering cooperative working relationships to enhance team collaboration.
  • Processed paperwork and secured confidential information using AIMS and FPIM citywide system, ensuring compliance and data integrity.
  • Directed customer communications to appropriate outer agency departments, facilitating timely resolutions and effective coordination with NYC DOB & OATH offices.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Residential Clerical Assistant

Onondaga Community College
Syracuse
07.2015 - 01.2016
  • Maintained administrative and procedural processes, enhancing accuracy and efficiency in daily operations.
  • Streamlined office operations by automating record tracking and data communications.
  • Provided exemplary training in office procedures and policies to new employees.
  • Developed reports and documentation containing sensitive and confidential data to support decision-making processes.

Assistant Coordinator

John Dewey High School
Brooklyn
01.2014 - 08.2015
  • Coordinated daily activities and assessed inventory needs for a 500-person facility.
  • Collaborated with families and guardians in planning special events to enhance community engagement.
  • Evaluated campus requirements with supervisor to define actionable plans supporting program goals.
  • Tracked project expenses and submitted weekly reports to ensure project alignment with budgetary goals.

Education

High School Diploma -

John Dewey High School
Brooklyn, NY

Business Administration and Management

Onondaga Community College
Syracuse, NY

Skills

  • Accounts payable
  • Invoice verification
  • Payment processing
  • Data entry
  • Data entry accuracy
  • Financial data management
  • Database management systems
  • Time management

Timeline

Computer Operator

OPWDD- Office for people with Developmental Disabilities
02.2025 - Current

Administrative Assistant

FDNY- Fire Department of the City of New York
07.2016 - 01.2024

Residential Clerical Assistant

Onondaga Community College
07.2015 - 01.2016

Assistant Coordinator

John Dewey High School
01.2014 - 08.2015

High School Diploma -

John Dewey High School

Business Administration and Management

Onondaga Community College

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