Desired Job Title
Computer OperatorAdministrative AssistantResidential Clerical AssistantAssistant CoordinatorWork Type
Contract WorkPart TimeLocation Preference
HybridRemoteOn-SiteLocation: New York, N.Y.
Open to relocation: Yes
Open To Work
MERCEDES SHANDS
New York
Work Preference
Summary
With several years of experience offering office support in the administrative industry, I'm confident in being an energetic and reputable individual possessing a strong work ethic in professional work environments.
Overview
13
13
years of professional experience
Work History
Computer Operator
OPWDD- Office for people with Developmental Disabilities
02.2025 - Current
- Managed high-volume accounts payable transactions, ensuring accurate invoice verification, coding, and payment processing in compliance with company policies and vendor agreements.
- Oversaw full-cycle accounts payable processes, verifying invoice receipt and performing data entry to maintain accuracy.
- Resolved payment discrepancies, strengthening supplier relationships to ensure timely payments.
- Maintained accurate records of data entry and system logs for compliance purposes.
Administrative Assistant
FDNY- Fire Department of the City of New York
Brooklyn
07.2016 - 01.2024
- Provided secretarial and office management support, fostering cooperative working relationships to enhance team collaboration.
- Processed paperwork and secured confidential information using AIMS and FPIM citywide system, ensuring compliance and data integrity.
- Directed customer communications to appropriate outer agency departments, facilitating timely resolutions and effective coordination with NYC DOB & OATH offices.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Residential Clerical Assistant
Onondaga Community College
Syracuse
07.2015 - 01.2016
- Maintained administrative and procedural processes, enhancing accuracy and efficiency in daily operations.
- Streamlined office operations by automating record tracking and data communications.
- Provided exemplary training in office procedures and policies to new employees.
- Developed reports and documentation containing sensitive and confidential data to support decision-making processes.
Assistant Coordinator
John Dewey High School
Brooklyn
01.2014 - 08.2015
- Coordinated daily activities and assessed inventory needs for a 500-person facility.
- Collaborated with families and guardians in planning special events to enhance community engagement.
- Evaluated campus requirements with supervisor to define actionable plans supporting program goals.
- Tracked project expenses and submitted weekly reports to ensure project alignment with budgetary goals.
Education
High School Diploma -
John Dewey High School
Brooklyn, NYBusiness Administration and Management
Onondaga Community College
Syracuse, NYSkills
- Accounts payable
- Invoice verification
- Payment processing
- Data entry
- Data entry accuracy
- Financial data management
- Database management systems
- Time management
Timeline
Computer Operator
OPWDD- Office for people with Developmental Disabilities
02.2025 - Current
Administrative Assistant
FDNY- Fire Department of the City of New York
07.2016 - 01.2024
Residential Clerical Assistant
Onondaga Community College
07.2015 - 01.2016
Assistant Coordinator
John Dewey High School
01.2014 - 08.2015
High School Diploma -
John Dewey High School
Business Administration and Management
Onondaga Community College