David Morales
Farmingville
Summary
Secretary with over two years of experience in managing daily administrative support tasks and operations within the trade industry. Recognized for exceptional organizational skills and a commitment to delivering high-quality results, consistently exceeding expectations. Adaptable and versatile, providing outstanding customer service in dynamic environments while effectively handling multiple priorities. Proven ability to streamline processes and enhance operational efficiency, contributing to overall team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office secretary
JM3-Landscaping
04.2022 - 11.2025
- Sending Invoices
- Helped customers understand work being done
- Handled customer phone service
- Assisted customers with language barriers
- Handling paperwork
Sales Ambassador
American Eagle
12.2022 - 01.2023
- Assisted customers with language barriers
- Use of computers to complete transactions and manage company assets
- Assisted and communicated with customers with issues, complaint, and questions
Education
High School Diploma -
Sachem High School East
Farmingville, NY06-2022
Skills
- Excel
- Word
- Powerpoint
- Bilingual (English/Spanish)
- Tech literate
- Customer Service
- Osha Certified
- Scheduling appointments
- File management
- Verbal communication
- Billing and invoicing
- Meeting coordination
- Staff support
- Organization
- Document preparation
- Customer service
- Phone etiquette
- Spanish translation
- Fluent bilingualism
- Empathy and patience
- Multitasking and organization
- Team collaboration
- Active listening
- Verbal and written communication
- Client relationship management
- Conflict resolution
Certification
- OSHA Certified
- Driver's License
Languages
English
Spanish
Timeline
Sales Ambassador
American Eagle
12.2022 - 01.2023
Office secretary
JM3-Landscaping
04.2022 - 11.2025
High School Diploma -
Sachem High School East
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