David M. Strand
Lakewood,CA
Summary
Results-driven hospitality management professional with strong organizational and communication skills. Proven ability to lead teams and enhance customer service experiences. Committed to fostering positive relationships and delivering exceptional service in fast-paced environments.
Overview
35
35
years of professional experience
Work History
Assistant Manager | Event Coordinator
Original Fish Company
04.2022 - Current
- Oversaw daily operations for two high-volume concepts, generating $14M in Fish Company sales and $3M in Off the Hook sales.
- Increased annual grocery sales from 9,500 to 44,000 through vendor relationships and optimized purchases.
- Managed associate scheduling, training initiatives, and leadership development programs.
- Demonstrated proficiency with Aloha POS systems to enhance operational efficiency.
- Achieved certifications in Safe Serv, Responsible Alcohol Service, and Food Handling.
- Coordinated large party bookings, doubling banquet department sales.
Assistant Manager
North Italia
10.2019 - 04.2022
- Oversaw daily operations of $13M high-volume store, ensuring efficiency and profitability.
- Cultivated guest relations and executed recovery strategies to enhance customer experience.
- Managed associate scheduling and ensured compliance with EcoSure standards.
- Achieved certification in SafeServ, Responsible Alcohol Service, and Food Handling.
Assistant Manager
Fleming’s Prime Steakhouse
02.2018 - 08.2019
- Managed daily operations of $9M high-volume store, enhancing efficiency and profitability.
- Oversaw POS systems, cash handling, cost control, ordering, and inventory management.
- Resolved guest complaints to maintain high satisfaction levels.
- Certified in Safe Serv, Responsible Alcohol Service, and Food Handling practices.
Assistant Manager
Gelson’s
05.2016 - 02.2018
- Demonstrated strong leadership and interpersonal skills to cultivate team performance.
- Ensured customer satisfaction by effectively resolving complaints.
- Maintained quality and integrity of service deli products through rigorous standards.
- Managed inventory rotation to minimize waste and enhance freshness.
CEO, Owner/Operator
Uniform Couture
01.1991 - 01.2014
- Led and coordinated business operations for a period exceeding twenty years.
Education
Associate of Science - Business
College of The Desert
Palm Desert, CATimeline
Assistant Manager | Event Coordinator
Original Fish Company
04.2022 - Current
Assistant Manager
North Italia
10.2019 - 04.2022
Assistant Manager
Fleming’s Prime Steakhouse
02.2018 - 08.2019
Assistant Manager
Gelson’s
05.2016 - 02.2018
CEO, Owner/Operator
Uniform Couture
01.1991 - 01.2014
Associate of Science - Business
College of The Desert