David Murukis
Norwalk,IA
Summary
Proven leader and adaptable professional with a track record of enhancing guest satisfaction and boosting sales conversion rates at Walt Disney World Resort. Skilled in cash handling and team supervision, excelled in problem-solving and teamwork, significantly improving store operations and staff performance. Demonstrated excellence in customer service and operational efficiency, driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Walt Disney World Resort
11.2018 - Current
- Greeted guests and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for guest.
- Answered questions about store policies and addressed guest concerns.
- Promoted special offers and events by engaging with guests on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
- Managed efficient cash register operations.
Baker
Jazz Kitchen
01.2018 - 07.2021
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery and kitchen operations and procedures.
- Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
- Developed recipes for new products and improved existing recipes.
- Followed food safety standards when handling ingredients.
Education
Associate of Arts - Culinary Arts
San Diego Mesa College
San Diego, CA06.2016
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Complaint Management
- Adaptable and Flexible
- Decision-Making
- Team Supervision
Timeline
Retail Sales Associate
Walt Disney World Resort
11.2018 - Current
Baker
Jazz Kitchen
01.2018 - 07.2021
Associate of Arts - Culinary Arts
San Diego Mesa College