David Mwonga
Fort Worth
Summary
Entrepreneur and people-focused leader with a background in customer experience, technology, and ministry. Started in service roles as a barista and phone specialist, building strong communication skills, then advanced to an Apple Retail Specialist delivering consultative customer solutions.
Later served as a worship pastor, leading teams and managing weekly operations at scale. Now the founder of an AI company helping businesses implement automation and voice AI to increase efficiency and capture more revenue.
Overview
14
14
years of professional experience
Work History
Startup Founder
CXMMXN AI
01.2026 - Current
- Developed and executed strategic business plans to drive company growth and market presence.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Fostering partnerships with industry stakeholders to expand service offerings and improve client engagement strategies.
- Implementing data-driven decision-making processes to optimize operational efficiency across all departments.
Campus Worship Pastor
Gateway Church
05.2018 - 12.2025
- Led and developed two departments of approximately 60 staff and volunteers
- Mentored emerging musicians and vocalists, promoting growth and performance excellence.
- Implemented creative stage designs that enhanced the visual impact of worship services and special events.
- Managed budgets and resources efficiently, ensuring cost-effective procurement of instruments, equipment, and materials needed for worship services.
- Developed strong volunteer teams for music ministry, providing training and mentorship to musicians and vocalists.
Specialist: Part-Time
Apple
01.2017 - 04.2018
- Delivered personalized, consultative customer experiences by identifying needs and recommending Apple products, services, and solutions
- Demonstrated deep product knowledge across the Apple ecosystem (iPhone, Mac, iPad, Apple Watch, services) to educate customers and drive confident purchasing decisions
- Supported daily store operations including transactions, inventory flow, merchandising, and maintaining Apple's high visual and service standards
Barista Shift Supervisor
Buon Giorno Coffee
02.2015 - 03.2017
- Supervised daily operations and ensured adherence to quality standards in high-volume coffee service.
- Trained and mentored new baristas on beverage preparation and customer service techniques.
- Developed and implemented efficient workflows to enhance service speed during peak hours.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Phone Representative
Benny Hinn Ministries
08.2012 - 03.2016
- Managed high-volume inbound calls, addressing inquiries and providing information to clients efficiently.
- Developed and maintained strong customer relationships, ensuring satisfaction and repeat engagement.
- Trained new representatives on call protocols and customer service best practices to enhance team performance.
- Monitored call metrics to assess performance, identifying areas for improvement in service delivery.
Education
High School Diploma -
StoneGate Christian Academy
Irving, TXSkills
- Pastoral care
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Active listening
- Effective communication
- Task prioritization
Timeline
Startup Founder
CXMMXN AI
01.2026 - Current
Campus Worship Pastor
Gateway Church
05.2018 - 12.2025
Specialist: Part-Time
Apple
01.2017 - 04.2018
Barista Shift Supervisor
Buon Giorno Coffee
02.2015 - 03.2017
Phone Representative
Benny Hinn Ministries
08.2012 - 03.2016
High School Diploma -
StoneGate Christian Academy