David Nguyen
Summary
Experienced and certified telecommunications professional skilled in fiber optic splicing and network infrastructure. Strong focus on team collaboration and multitasking to achieve optimal results. Demonstrates hand-tool proficiency and a commitment to safety, ensuring compliance with OSHA standards.
Experienced with OSHA regulations and verification processes. Utilizes comprehensive safety knowledge to maintain and comply with OSHA standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hardware Sales Associate
Home Depot
10.2024 - Current
- Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Participated in ongoing training sessions to stay up-to-date on industry trends, new products, and best practices in sales techniques.
- Monitored customers for signs of security concerns and escalated issues to management.
Fiber Optic Technician
Metronet
06.2024 - 10.2024
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Contributed to successful project completion by coordinating closely with other technicians, engineers, and managers.
- Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
- Demonstrated commitment to safety by adhering to all relevant guidelines during installation, maintenance, and repair work.
- Ensured optimal system operation by conducting regular inspections and preventive maintenance of fiber optic infrastructure.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Ensured compliance with industry standards and safety regulations during fiber optic installations and maintenance activities.
Cashier / Head Cashier
Home Depot
03.2023 - 07.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
- Proven ability to learn quickly and adapt to new situations.
Dairy Clerk
Hy-Vee
08.2022 - 02.2023
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Adhered to food safety regulations and guidelines.
Cashier
Hy-Vee
12.2021 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
John Marshall High School
Rochester, MN06-2024
Skills
- Fiber Optic Safety
- OSHA standards and codes
- Fusion Splicing
- Multitasking and Organization
- Safety training development
- Emergency Repairs
- Hand-tool proficiency
- Leadership skills
- Teamwork and Collaboration
- Hazard Identification
- Electrical Safety
- Ladder safety
Certification
- Fiber Optic Technician - Metronet (6/24)
Languages
Vietnamese
Native or Bilingual
Timeline
Hardware Sales Associate
Home Depot
10.2024 - Current
Fiber Optic Technician
Metronet
06.2024 - 10.2024
Cashier / Head Cashier
Home Depot
03.2023 - 07.2024
Dairy Clerk
Hy-Vee
08.2022 - 02.2023
Cashier
Hy-Vee
12.2021 - 08.2022
High School Diploma -
John Marshall High School
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