David Nguyen
Honolulu,HI
Summary
Versatile restaurant professional with 3 years of experience excelling in various front-of-house roles, including bussing, food running, expediting, and cocktail service. Demonstrated ability to work efficiently in fast-paced environments, ensuring smooth operations and timely delivery of food and beverages. Detail-oriented team player with strong organizational skills, contributing to a positive dining experience. Eager to learning and growing in the restaurant industry.
Overview
3
3
years of professional experience
Work History
NightTime Server
HMSHost
07.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Busser
Dukes Beach House
09.2021 - 06.2023
- Clearing and resetting tables promptly after guests leave
- Ensuring tableware is clean and ready for new guests
- Assisting servers by pre-bussing, removing empty plates and used utensils during the meal
- Maintaining cleanliness in the dining area, including floors and furniture
- Responding to customer requests or needs, such as providing additional utensils or condiments
- Working efficiently to support a smooth flow of service and enhance the overall dining experience for guests
Food Runner
Dukes Beach House
09.2021 - 06.2023
- Delivering dishes from the kitchen to the appropriate tables in a timely manner
- Ensuring that each dish matches the order and meets presentation standards
- Communicating effectively with kitchen and serving staff to coordinate food delivery
- Addressing any specific dietary requests or modifications accurately
- Collaborating with the kitchen to prioritize orders and maintain a seamless flow of food service
- Responding promptly to any customer inquiries or requests related to the delivered food
- Adhering to food safety and hygiene standards throughout the delivery process
Food Expediter
Dukes Beach House
09.2021 - 06.2023
- Coordinating orders between the kitchen and serving staff for timely and accurate service
- Checking each dish for quality, presentation, and adherence to specific customer requests
- Ensuring that all components of a meal are included before it leaves the kitchen
- Communicating with chefs and cooks to prioritize and manage the timing of each dish
Pool Cocktail Runner
Dukes Beach House
09.2021 - 06.2023
- Delivering crafted cocktails and beverages from the bar to the appropriate tables
- Ensuring that each drink matches the order and is served promptly
- Collaborating with bartenders to prioritize and coordinate drink orders efficiently
- Assisting servers in managing multiple drink orders and optimizing overall service
- Confirming any special requests or modifications for cocktails before delivery
- Maintaining a friendly and customer-focused demeanor while interacting with guests
- Adhering to responsible service practices, checking IDs when necessary
- Communicating effectively with both bar and serving staff to enhance overall service quality
Education
High school diploma -
Lahainaluna High School
Maui, HI05.2019
Skills
- Restaurant experience
- Food service
- Food handling
- Hospitality
- Food safety
- Customer service
- Food inspection
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
NightTime Server
HMSHost
07.2024 - Current
Busser
Dukes Beach House
09.2021 - 06.2023
Food Runner
Dukes Beach House
09.2021 - 06.2023
Food Expediter
Dukes Beach House
09.2021 - 06.2023
Pool Cocktail Runner
Dukes Beach House
09.2021 - 06.2023
High school diploma -
Lahainaluna High School
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