DAVID NGUYEN
Villa Rica,GA
Summary
Highly motivated and skilled professional with a strong passion for IT and technology. Seeking to leverage expertise and drive to contribute to a dynamic organization in an IT-based or tech position. Possesses a solid foundation in the field, adept at problem-solving, collaborating with cross-functional teams, and staying up-to-date with emerging industry trends. Demonstrates a proven track record of successfully implementing innovative solutions, committed to delivering exceptional results and driving business growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner
Cool Vapors
11.2016 - 01.2024
- Manage orders, employees, and payroll
- Customer relations with vendors
- Control all daily activity for operations
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Field Engineer
EXI Parsons
10.2010 - 10.2016
- Well knowledge of bandwidth capacity expansion
- RF Combining and Distribution fields
- Technology upgrades from wcdma,3g,4g LTE
- Network support, Management, and Health
- Knowledge of advanced telecom services, fiber optics, and low voltage
- Install, drive test, and train AT&T tech on Ericsson and NSN equipment
Field Tech/Engineer
SRI
10.2008 - 10.2010
- Well knowledge of bandwidth capacity expansion
- RF Combining and Distribution fields
- Optical Distribution and Transport - ROADM & Cellular Backhaul
- ISP/Structure cabling
- Network Support, Management, and Health
- Knowledge of C-Core Laser Forward & Return
- Knowledge of advanced video services VOD & SDV and Fiber Optics Lasers
Body Auto Repair
Ronnie Paint and Body
11.2007 - 10.2008
- Straightening and replace auto body panels
- Repaired dent, rust panel using sand blast and sanding block
- Mask and tapes off and prepares areas to be filled
- Remove tape and other similar protective materials
- Re-surface parts using body filler
- Cleaning sanded surfaces before undercoat applications
- Apply paint to a finished part
- Inspected new parts and areas of repair to verify correctness and quality.
- Maintained a safe and clean work environment through proper equipment use and adherence to safety guidelines.
- Picked up and removed debris from work areas to maintain safe and tidy shop.
- Conducted thorough inspections of damaged vehicles, accurately identifying necessary repairs and providing detailed estimates to customers.
Field Engineer
Phoenix Network
01.2005 - 11.2007
- Performed24/7 monitoring of customer networks, identified problems, proactively developed log data for analysis thereby minimizing downtime by early detection of issues
- Installation and Integrations of UMTS equipment
- Technology Experience: CDMA, TDMA, GSM, GPRS, & UMTS
- Over two years of experience in telecommunication industry
Sign Tech
Star Signs
02.2003 - 12.2004
- Worked with aluminum blocked signs
- Router of Plexiglass, Lexsand, and Acrylic Sheets for letters
- Install and wire signs
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
Education
Some College (No Degree) - Annual Testing
Ericsson Dallas
Dallas, TXWallace Community College
Dothan, AL01.1996
Northview High School
Dothan, AL01.1995
Skills
- Microsoft Office Suite, Andrew Certified (F4PDMV2-C, L4TDM-PS, L5PDF-RPC, A7TDF-PF, SGL5, L5SGRIP, SSH-78, Weatherproofing)
- Worked with sheet metal, honey comb panel, fiber glass, and composite panels
- Operate table saws, drills, drill motor, rivet gun, clicked guns, cherry max guns, drill press, and sheer machines
QUALIFICATIONS
- Bilingual English/Vietnamese with the ability to translate
- Ability to prioritize and remain focused on the essence of an issue
- Excellent with customer support services
- Skilled at learning new concepts quickly while working well under pressure
Accomplishments
- Supervised team of 4 staff members.
- Resolved product
- Collaborated with team of 20 in the development of multiple markets, North Texas, Oklahoma, Arkansas, Chicago, California, and throughout the United States.
Certification
- Installation and commissioning Ericsson 07/06
- Engineering
Languages
Vietnamese
Full Professional
Timeline
Owner
Cool Vapors
11.2016 - 01.2024
Field Engineer
EXI Parsons
10.2010 - 10.2016
Field Tech/Engineer
SRI
10.2008 - 10.2010
Body Auto Repair
Ronnie Paint and Body
11.2007 - 10.2008
Field Engineer
Phoenix Network
01.2005 - 11.2007
Sign Tech
Star Signs
02.2003 - 12.2004
- Installation and commissioning Ericsson 07/06
- Engineering
Some College (No Degree) - Annual Testing
Ericsson Dallas
Wallace Community College
Northview High School
Similar Profiles
Jacob MarionJacob Marion
Sales Associate at Cool VaporsSales Associate at Cool Vapors
Elisabeth F. DuBoisElisabeth F. DuBois
Sales associate at Mutiny VaporsSales associate at Mutiny Vapors
Anthony CausbyAnthony Causby
General Manager at V-town VaporsGeneral Manager at V-town Vapors