Detail-oriented Project Coordinator experienced in residential renovation, procurement, and project management. Delivered effective customer service and synchronized timelines to enhance operational efficiency. Focused on maintaining organized workflows and facilitating clear communication between team members and clients.
Work History
Home Improvement Assistant
1 Year 8 Months
Mills Home Services | 12.2024 - Current
Managed project timelines and addressed client questions and concerns regarding project scope and progress, ensuring client satisfaction for residential renovation contracts.
Executed interior installations, including drywall, flooring, molding, electrical, plumbing, fixtures, framing, doors, windows, and cabinetry, contributing to the successful completion of over 70 residential projects.
Coordinated scheduling and logistics for service appointments, enhancing operational efficiency.
Managed client communications, ensuring timely responses and satisfaction with services provided.
Developed training materials and conducted onboarding sessions for new team members, improving knowledge retention.
Election Field Support (Seasonal Role)
2 Months
Anne Arundel County Board of Elections | 09.2024 - 11.2024
Managed voter inquiries and supported operations at 1 Early Voting site and 4 Election Day polling locations during the 2024 Presidential General Election.
Conducted quality assurance tests on 50+ voting equipment, documented results, and organized supplies for deployment at polling locations.
Evaluated early voting and Election Day polling places, creating reports that helped election officials address logistical and accessibility issues.
Diagnosed and resolved technical issues with voting machines for Election Judges during Early Voting and Election Day, ensuring smooth operations.
Purchasing and Sales Support
2 Years 2 Months
Potomac Valley Brick | 10.2021 - 12.2023
Processed over 240 purchase orders annually and communicated production lead times to the Sales Team, ensuring customers received accurate updates.
Processed 240+ purchase orders annually, communicated production lead times to Sales Team, ensuring timely customer updates.
Coordinated transportation for 30+ weekly orders between the plant and freight carriers, optimizing delivery schedules.
Cross-checked vendor invoices and payment records to resolve discrepancies, ensuring on-time payments and fostering positive vendor relationships.
Inside Sales Representative
1 Year 2 Months
Potomac Valley Brick | 08.2020 - 10.2021
Processed 25 retail orders daily in high-traffic showroom, contributing to smooth operations.
Directed team of 5 yard personnel on order fulfillment, ensuring accuracy in product preparation for customer loads.
Performed weekly inventory checks on over 200 items, providing detailed reports to the Accounting Department for accurate financial tracking.
Operations Manager
3 Years 5 Months
Value Dry, LLC | 02.2017 - 07.2020
Coordinated daily operations at basement waterproofing company, scheduling 20+ projects weekly and ensuring quality control of completed work.
Managed inventory by ordering 200+ construction materials and supplies weekly, supporting project needs.
Oversaw inventory management by ordering over 200 different construction materials and supplies weekly.
Streamlined production workflow by organizing and distributing 25+ work orders, contracts, and drawings weekly for timely project execution.
Buyer
3 Years 1 Month
ASRC Federal InuTeq | 12.2013 - 01.2017
Drafted and issued RFPs, RFQs, and Purchase Orders for high-value materials and services, adhering to specific regulatory and customer requirements for contracts exceeding $1,000,000+.
Tracked procurement activities for 50+ projects, delivering weekly status updates to procurement management and stakeholders.
Confirmed adherence to regulations such as FAR, DFAR, NFAR, and ITAR, ensuring successful audits with zero findings.
Administrative Assistant/Bookkeeper
7 Months
Koliopoulos Business Services, LLC | 05.2013 - 12.2013
Recorded and reconciled 30+ daily financial transactions in QuickBooks, ensuring accuracy of client accounts.
Itemized and processed over 100 monthly mortgage payments in QuickBooks, maintaining precise calculations for principal, interest, and escrow.
Managed payroll for 5+ companies and tracked labor and material costs, producing cost reports to inform budgeting decisions.
Education
Bachelor of Science - Sport Management
Liberty University | Lynchburg, VA | 01-2011
Winter 2011
Associate of Science - Addiction Counseling
Anne Arundel Community College | Arnold, MD | 12-2027