Summary
Overview
Work History
Education
Skills
Timeline
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David OLeary

Royal Oak,MI

Summary

Dynamic Restaurant Manager with a proven track record at Green Lantern Pizza, excelling in team coordination and customer relationship management. Enhanced guest experiences through proactive feedback implementation and optimized stock tracking, resulting in improved service quality. Skilled in workforce coordination, fostering a positive work environment while driving operational efficiency.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Overview

27
27
years of professional experience

Work History

Restaurant Manager

Green Lantern Pizza
02.2018 - 04.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Bartender

Jim Brady's Detroit
08.2014 - 02.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Obtained cash bank and stocked service bar to prepare for operation.

Manager

Mr. B's Pub
04.1998 - 08.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

No Degree -

MSU
East Lansing, MI

Associate of Arts - Liberal Arts And Sciences

OCC
Farmington Hills, MI
04-1981

High School Diploma -

Brother Rice
Bloomfield Hills, MI
06-1979

Skills

  • Team coordination
  • Stock tracking
  • Customer relationship management
  • Workforce coordination

Timeline

Restaurant Manager

Green Lantern Pizza
02.2018 - 04.2025

Bartender

Jim Brady's Detroit
08.2014 - 02.2018

Manager

Mr. B's Pub
04.1998 - 08.2014

No Degree -

MSU

Associate of Arts - Liberal Arts And Sciences

OCC

High School Diploma -

Brother Rice

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David OLeary