Transportation Leader with over 20 years of experience in strategic planning and program implementation to achieve business objectives. Expertise in leading management teams and workforces in fast-paced environments. Strong background in risk management, quality control, safety program management, and personnel management.
Overview
23
23
years of professional experience
Work History
Manager Terminal Operations
Norfolk Southern Railway
Chicago, IL
04.2023 - Current
Oversaw major terminal operations across nine terminals, managing 19 originating and 17 terminating trains.
Cultivated relationships with foreign partners, facilitating interchange trains with BNSF, UP, IHB, BRC, CPKC, CN, CSL, CSX, and Chicago Rail Link.
Established and enforced procedures to enhance team performance and safety standards.
Created work crew schedules while delegating assignments effectively.
Recruited, hired, and supervised workers, monitoring daily performance to ensure high standards.
Monitored compliance with federal and railway regulations to uphold safety and operational integrity.
Maintained industry relationships and customer partnerships to leverage opportunities for business growth.
Managed a scheduled budget of $50 million while reviewing operating budget for trend analysis.
Assistant Terminal Superintendent
Norfolk Southern Railway
Decatur, IL
08.2022 - 04.2023
Implemented operational changes that enhanced fluidity and reduced dwell time.
Cultivated relationships with industry partners and customers to maximize business opportunities.
Managed annual budget exceeding 23 million dollars while ensuring fiscal responsibility.
Established procedures and work standards that promoted team performance and safety.
Created work crew schedules, delegating assignments to optimize workflow efficiency.
Recruited and hired staff, supervising daily performance to maintain productivity.
Led compliance efforts with all federal and railway regulations to ensure operational integrity.
Collaborated with ADM to enhance customer service during labor strike.
Terminal Manager
Norfolk Southern Railway
Chicago, IL
04.2022 - 08.2022
Supervised worker efficiency and resolved performance issues to enhance productivity.
Monitored budget and operating metrics, implementing improvements to boost performance.
Facilitated changes to operating plan for optimal operations.
Restructured manpower schedules to align with carrier service demands.
Led discipline hearings and managed disciplinary actions effectively.
Collaborated with various departments on multiple projects to achieve shared goals.
Directed training for new hire conductor trainees and coordinated scheduling.
Worked with diverse colleagues to address customer service needs and accomplish objectives.
Senior Terminal Supervisor
Norfolk Southern Railway
Chicago, IL
09.2021 - 04.2022
Monitored yard traffic to assess track availability for inbound and outbound operations.
Operated trains according to route plans while adhering to maintenance and repair schedules.
Collaborated with diverse teams to achieve objectives and resolve service-related issues.
Adjusted crew schedules to optimize service efficiency as needed.
Participated in working groups to enhance train scheduling and improve blocking and movement.
Conducted safety audits and employee checks to ensure compliance with regulations.