Patrick Way
North Platte,NE
Summary
Dynamic leader at Union Pacific Rail Road with a proven record in enhancing operational efficiency and team productivity. Expertise in strategic planning, staff management, and performance evaluations has led to significant improvements in decision-making speed and service quality for a team of 75. Committed to driving innovation and fostering collaboration to meet organizational goals while maintaining high standards of customer service. Veteran Program Manager with extensive business operations experience focused on leading projects from concept to successful delivery.
Overview
20
20
years of professional experience
Work History
Manager Terminal Operations
Union Pacific Rail Road
North Platte, NE
05.2020 - Current
- Streamlined communication channels, improving information flow and decision-making speed.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Produced thorough, accurate and timely reports of project activities.
- Analyzed business performance data and forecasted business results for upper management.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed risk by developing and implementing effective risk management strategies.
- Coached, mentored and trained team members in order to improve their job performance.
- Delegated work to staff, setting priorities and goals.
- Led a team of 75 employees, ensuring high productivity and excellent customer service.
Switchman
Union Pacific
North Platte, NE
07.2004 - 05.2020
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Prioritized and organized tasks to efficiently accomplish service goals.
Flight Instructor
Wyoming Army National Guard
Cheyenne , WY
05.2005 - 03.2012
- Prepared course objectives to follow school's curriculum standards established by school and state.
- Administered standardized tests to assess progress and evaluate need for improving course materials.
- Executed high-level training instruction involving steep turns, stalls and emergency procedures.
- Maintained records of inspections, maintenance and repairs performed.
- Utilized hand and power tools to detect and repair aircraft malfunctions and damages.
- Completed standard inspections to assess wear and damage to vehicles.
Education
High School Diploma -
North Platte High School
North Platte05-2000
Skills
- Marketing
- Salesforce management
- Strategic planning
- Expectation setting
- Task delegation
- Stakeholder management
- Staff management
- Policy and procedure development
- Employee onboarding
- Safety procedures
- Risk management
- Disciplinary techniques
- Performance evaluations
- Schedule preparation
Timeline
Manager Terminal Operations
Union Pacific Rail Road
05.2020 - Current
Flight Instructor
Wyoming Army National Guard
05.2005 - 03.2012
Switchman
Union Pacific
07.2004 - 05.2020
High School Diploma -
North Platte High School
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