David Palermo
West Hills
Summary
Outgoing personality adept at enhancing customer satisfaction through effective communication and problem-solving. I am a frequent player at the course and look to help in any way possible to improve the experience from being a tee ambassador, counter attendant, cleaning golf carts or collecting range baskets. Happy to help where help is needed.
Overview
17
17
years of professional experience
Work History
Escrow Officer
Ticor Title Insurance Company
03.2011 - 12.2024
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
Escrow Officer
North American Title
06.2008 - 03.2011
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
Education
Bachelor of Science - Business Management
California State University Northridge
Northridge, CASkills
- Patience and empathy
- Team player mentality
- Cleanliness and hygiene
- Cash handling proficiency
- Scheduling flexibility
- Driving range supervision
Timeline
Escrow Officer
Ticor Title Insurance Company
03.2011 - 12.2024
Escrow Officer
North American Title
06.2008 - 03.2011
Bachelor of Science - Business Management
California State University Northridge
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