David Paredes
San Antonio,TX
Summary
Event Planner with over 8 years of experience providing thorough, and skillful support to hotel and airport event planning.
Overview
41
41
years of professional experience
Work History
Ambassador
San Antonio International Airport
San Antonio
03.2015
- Organize and help with events such as Hero Welcome's, Honor Flight, Gate Parties
- Plan and organize events for 180 ambassadors for their Annual Ambassador Appreciation Luncheon, Holiday pot luck lunch
- Do yearly training meetings, quarterly meet and greet with fellow ambassadors
- Plan field trips to museums, mission, and brown bag lunch days for 180 ambassadors
- Assist passengers way finding their way through the airport, answer questions they might have about transportation, hotels, restaurants, venues, and things to do in San Antonio
- Assist airlines with the queuing of their passenger lines
- Working in the office, handling the administrative part of the program, maintaining daily schedule of ambassadors, making sure SIDA badges are not expired, recruiting new ambassadors, keeping ambassador files up to date, assist ambassadors with any issues that may arise, and making sure all information booths are staffed
- Maintain and keep up to date the records for the Pups n Planes program
- Order supplies for the ambassador program such as literature, information cards, uniforms, office supplies.
Special Activities Coordinator
City of San Antonio - Aviation Department
San Antonio, TX
11.2018 - Current
- Manage and supervise 150 Airport Ambassadors.
- Manage with the queuing of lines at ticket counters.
- Assist passengers with inquiries, wayfinding, complaints and compliments.
- Plan and execute yearly Ambassador Appreciation Luncheon, and plan quarterly field trips.
- Ensuring that passengers have a great customer experience at the airport.
- Assist various airlines with gate events.
- Assist passengers that require assistance at the airline kiosks.
- Provide flight information to passengers, and gate information.
Volunteer
University Health System
San Antonio
08.2004 - 02.2013
- Assisted Doctors office with filing of medical records of patients
- Call patients to remind them of their upcoming doctors appointments
- Faxing, copying of medical records, prescriptions, referrals and doctors orders to pharmacies and other clinics
- Answer telephone and assisted patients with questions and routed the call to appropriate staff member
- Organize and plan birthday parties, plan annual Christmas party for a staff of 50.
General Cashier
Adam's Mark Hotel
San Antonio
12.2000 - 06.2001
- Duties daily cash reconciliation of all cash handling employees had to make sure employee balanced their daily cash drops
- Prepared daily bank deposits
- Keep my house bank in balance on a daily basis, and fill change orders for all cash handling employees.
Event Coordinator
Sheraton Gunter Hotel
San Antonio
03.1984 - 12.2000
- Restaurant Cashier duties were money, credit card handling, close out guest checks, and bar tabs
- Restaurant Supervisor duties assisting restaurant manager managing 40 wait staff, busboys, bartenders, bar backs
- Assisted with scheduling, daily operation of restaurant/bars, keeping dining room clean, and fully staffed
- General Cashier performed daily cash reconciliation of all cash handling employees, prepare daily bank deposits, keep house bank in balance, fill change orders for all cashiers, issued house banks and safety deposit boxes for new cash handling employees, and perform weekly random house bank audits
- Purchasing Clerk my responsibility was to fill food and beverage order requisitions for restaurant and bars
- Did bi-weekly storeroom inventory of all food and beverage, receive all incoming food and beverage orders and restock shelves in storeroom
- Maintain storeroom, refrigerators, freezer clean and organized
- Purchasing Manager duties were to maintain food and beverage storerooms fully supplied at all times, place orders for food and beverage, ordered uniforms for all department, ordered linen, towels soaps, detergents, cleaners, office supplies, paper supplies for all areas of hotel
- Did monthly inventories for food and beverage costs
- Convention Services Manager/Event Planner, I was in this position for five years and my duties were to meet with the meeting group planners to plan their events at the hotel during their convention, I would organize and plan the menus for breakfast, lunch, dinner, cocktail receptions, coffee breaks, and cash bars
- Discuss meeting rooms set up to their specifications, have rooms ready with all the amenities that went in every meeting room, we also discussed their audio visual needs
- I had to make sure that all their planned meals, cocktail receptions, coffee breaks, cash bars would start at the appointed time.This groups ranged anywhere from 25 to 350 people
- I monitored and made sure all events went as planned and met the meeting planners expectations, I always made sure I was there at the start of their function just to make sure everything was in order and no there were not glitches
- Sales Manager duties were to earn new meeting/hotel rooms space for upcoming conventions or events, also traveled to other cities to recruit new business for the hotel.
Education
Diploma, English, Math, History, Government, Social Studies, Biology, Science -
J.W. Nixon High School
Laredo, TX01.1981
Skills
- Ten Key by touch
- Excel
- Windows
- Read, write and speak Spanish
- Customer Engagement
- Event Coordination
- Problem-Solving
- Customer Service
- Multitasking Abilities
- Decision-Making
- Task Prioritization
- Team Management
References
- Karen Ellis, Chief Customer Experience Officer, City of San Antonio Aviation 210-207-3822, karen.ellis@sanantonio.gov
- Clay White, Project Manager, City of San Antonio Aviation 210-207-3822, clay.white@sanantonio.gov
- Emma Salazar, Business Development Coordinator, City of San Antonio Aviation 210-325-2670, emma.salazar@sanantonio.gov
- Makayla Balkum, ACES Supervisor, City of San Antonio Aviation 325-812-4005, makayla.balkum@sanantonio.gov
Timeline
Special Activities Coordinator
City of San Antonio - Aviation Department
11.2018 - Current
Ambassador
San Antonio International Airport
03.2015
Volunteer
University Health System
08.2004 - 02.2013
General Cashier
Adam's Mark Hotel
12.2000 - 06.2001
Event Coordinator
Sheraton Gunter Hotel
03.1984 - 12.2000
Diploma, English, Math, History, Government, Social Studies, Biology, Science -
J.W. Nixon High School