David Perez
Phoenix
Summary
Dynamic server with 22 years of hospitality experience, recognized for delivering exceptional customer experiences at Tommy Bahama. Expertise in communication and attention to detail enhances guest satisfaction through emotional intelligence. Proven ability to foster a welcoming atmosphere while efficiently managing multiple tasks in fast-paced environments. Career goal focused on leveraging extensive skills to further elevate customer service standards.
Overview
8
8
years of professional experience
Work History
Server
Tommy Bahama
Phoenix
12.2021 - Current
- Enhanced customer satisfaction in a fine dining environment as lead server.
Server
Barrio Queen
Desert Ridge
01.2017 - 12.2021
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Red Robin
Scottsdale
12.2016 - 12.2017
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Sociology -
Arizona State University
Tempe05.2020
Associate -
Paradise Valley Community College
P.V05.2017
Skills
- Hospitality
- Communication skills
- Attention to detail
- Computer knowledge
- Emotional intelligence
- Diligent worker
Awards
Magna Cum Laude
Languages
- English
- Spanish (Basic/Fundamental)
Timeline
Server
Tommy Bahama
12.2021 - Current
Server
Barrio Queen
01.2017 - 12.2021
Server
Red Robin
12.2016 - 12.2017
Sociology -
Arizona State University
Associate -
Paradise Valley Community College
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