Dynamic business development professional and department manager with expertise in key account management, negotiation, and training. Proven track record of fostering long-term client relationships and driving team growth.
Work History
Principal- Sr. Business Development Manager
2 Years 3 Months
Terracon | 03.2019 - 06.2021
Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Negotiated contracts with stakeholders, ensuring favorable terms and long-lasting relationships.
Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
Mentored junior staff members on best practices in business development, fostering professional growth within the team.
Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
As a Principal, led collaboration with the Materials Engineering and Geotechnical Engineering Departments including project reviews and mentorship programs .
Principal - Client Development Manager
3 Years 6 Months
Terracon | 09.2015 - 03.2019
Developed and executed client engagement strategies to enhance relationships and loyalty.
Led cross-functional teams to improve service delivery and client satisfaction.
Analyzed market trends to identify growth opportunities and target new clients.
Collaborated with sales teams to create tailored proposals addressing client needs.
Mentored junior staff, fostering skills in client management and relationship building.
Presented compelling sales pitches to prospective clients, highlighting unique offerings that set the company apart from competitors.
Remained in this position until Senior Terracon members requested my transfer to Charleston SC office so that I could provide needed senior leadership to that office
Principal CMET Department Manager
8 Years 1 Month
Terracon | 08.2007 - 09.2015
Led one of the firm’s largest departments including more than 50 engineers, project managers, field technicians and inspectors, laboratory and administrative staffs.
Developed and implemented quality control processes ensuring compliance with industry and company standards.
Analyzed project data to identify trends, driving strategic decision-making for future projects.
Developed and implemented quality control processes ensuring compliance with industry standards.
Cultivated a supportive work environment that encouraged teamwork, safe work practices, innovation, and employee satisfaction.
Mentored junior engineers am project managers, fostering professional growth and development within the team.
Principal - CMT Department Manager
9 Years 6 Months
Terracon | 02.1998 - 08.2007
Led the CMT department beginning with a group of 5 technicians and helped grow the department into a group of 30 engineers, technicians and special inspectors within a few years
Mentored junior engineers and technicians , fostering professional development and knowledge sharing within the department.
Implemented continuous improvement initiatives that enhanced overall department performance.
Conducted regular performance evaluations, identifying areas of improvement and providing constructive feedback.
Senior Field and Laboratory Technician
11 Years 11 Months
S&ME | 03.1986 - 02.1998
Conducted field and laboratory tests and analyses to ensure quality control of materials and processes.
Operated and maintained field and laboratory equipment to uphold safety standards and operational efficiency.
Collaborated with cross-functional teams to streamline testing procedures and improve turnaround times.
Trained junior technicians on proper field and laboratory techniques, safety protocols, and equipment usage.
Education
No Degree - Mechanical Engineering
North Carolina State University | Raleigh, NC
Three years at NC State included two semesters of co-operative education work experience in the Manufacturing Engineering department at Black & Decker tool plant in Fayetteville NC
Skills
Client engagement
Key account management
Pricing strategy
Training and mentoring
Certification
NICET Construction Materials Testing - Level 3 soils, concrete, asphalt