David Perez
Jacksonville,NC
Summary
Detail-oriented professional with extensive experience in claims analysis and operational efficiency. Proven track record in mentoring teams, analyzing data for trend identification, and building strong relationships that foster compliance and improve service outcomes.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Co-Founder/Sports Program Coordinator
Champions League
03.2016 - Current
- Led cross-functional teams in executing high-impact marketing campaigns.
- Implemented data-driven decision-making processes to optimize performance outcomes.
- Oversaw financial planning and budgeting to ensure operational sustainability.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
Claims Analyst
Fred Loya Insurance
10.2017 - 08.2026
- Evaluated claim submissions for accuracy and completeness, reducing turnaround time on approvals and denials.
- Analyzed claims data to identify trends and discrepancies, ensuring compliance with company policies.
- Collaborated with cross-functional teams to streamline claims processing workflows, enhancing operational efficiency.
- Developed and maintained comprehensive documentation for claims handling procedures, improving team training resources.
- Mentored junior analysts on best practices in claims assessment and resolution strategies, fostering professional growth.
- Conducted regular audits of claim files to ensure adherence to regulatory standards and company protocols.
- Negotiated successful settlements with clients, ensuring a mutually beneficial outcome for all parties involved.
- Directed claims negotiations within allowable limit of policy and supported successful litigations for advanced issues.
Home Health Caregiver
Always Caring Home Care
11.2009 - 08.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Delivered personalized care plans tailored to individual patient needs.
- Monitored vital signs and reported changes to healthcare professionals.
- Coordinated communication between clients, families, and medical teams.
- Maintained accurate documentation of patient progress and care provided.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Basketball Referee
Self Employed Services
09.2008 - 02.2019
- Officiated competitive basketball games, ensuring adherence to rules and regulations.
- Maintained composure under pressure while resolving conflicts between players and coaches.
- Mentored new referees, sharing best practices for effective officiating and decision-making.
- Analyzed game footage to identify trends and enhance officiating accuracy in future matches.
- Collaborated with scorekeepers to maintain accurate records throughout each game, ensuring proper scoring procedures were followed according to league regulations.
- Traveled around Southwest Tx region officiating basketball games.
Hotel Manager
Homewood Suites by Hilton
03.2010 - 08.2017
- Oversaw daily front desk operations, providing leadership and support to enhance team performance and guest experiences.
- Streamlined hotel operations to enhance guest satisfaction and improve service efficiency.
- Developed and implemented training programs for staff to elevate service standards and operational consistency.
- Managed budgeting processes, ensuring optimal allocation of resources across departments to maximize profitability.
- Implemented quality control measures that improved compliance with Hilton brand standards and enhanced hotel reputation.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Responded to guest complaints with effective solutions, turning potential negative experiences into positive ones.
Education
High School Diploma -
Bel Air High School
El Paso05-2007
No Degree - Business Administration And Management
El Paso Community College
El PasoSkills
- Bilingual - Spanish
- Operations management
- Risk assessment
- Problem-solving
- Workflow optimization
- Data analysis
- Staff education and training
- Teamwork and collaboration
- Relationship building
- Attention to detail
Certification
- Property and Casualty Insurance License
- First Aid/CPR Certified
Timeline
Claims Analyst
Fred Loya Insurance
10.2017 - 08.2026
Co-Founder/Sports Program Coordinator
Champions League
03.2016 - Current
Hotel Manager
Homewood Suites by Hilton
03.2010 - 08.2017
Home Health Caregiver
Always Caring Home Care
11.2009 - 08.2026
Basketball Referee
Self Employed Services
09.2008 - 02.2019
No Degree - Business Administration And Management
El Paso Community College
High School Diploma -
Bel Air High School