David Peterson
Grandville,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medium Duty Wrecker Driver
Grand Valley Towing
Grandville, MI
08.2023 - 05.2024
- Provided prompt, safe and courteous towing services.
- Loaded and unloaded disabled vehicles onto flatbeds or wheel lifts.
- Assisted customers with roadside assistance needs including jump-starts, lockouts and tire changes.
- Transported vehicles from accident scenes to body shops or other locations as requested by customers.
- Operated a wide variety of wrecker equipment in a professional manner according to established procedures and safety guidelines.
- Responded quickly to emergency calls for service in a timely fashion meeting customer expectations.
- Followed all local traffic laws while operating company vehicles; obeyed posted speed limits at all times.
- Utilized specialized tools such as winches, dollies, chains, straps, hooks and ramps.
- Communicated effectively with dispatch personnel regarding job status updates.
- Securely fastened loads using appropriate tie-down methods.
- Cleaned up debris from accident sites after assisting with recovery operations.
Rollback Operator
Seminole Towing and Recovery
Seminole, FL
01.2022 - 03.2023
- Assisted with the loading and unloading of vehicles onto tow truck.
- Maintained accurate records of all towing activities.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Utilized radios or telephones to communicate with dispatch personnel regarding job details.
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Followed company policies and procedures related to health and safety guidelines.
Restaurant General Manager
Island Grille and Raw Bar
Tierra Verde, FL
04.2012 - 07.2021
- Ensured compliance with health, safety and sanitation standards.
- Maintained accurate inventories of food, supplies and equipment.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Scheduled staff shifts and monitored labor costs.
- Recruited, trained and supervised staff members.
- Resolved customer complaints in a professional manner.
- Analyzed financial statements and prepared budgets for the restaurant.
- Reviewed menu items on a regular basis to ensure quality standards were met.
- Inspected dining areas regularly to maintain cleanliness and proper setup.
- Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
- Implemented cost-saving measures while maintaining high quality service levels.
- Managed relationships with suppliers to ensure timely delivery of products.
Education
Associate of Arts - Liberal Arts And General Studies
St. Petersburg College
St. Petersburg, FL05-2016
Skills
- Vehicle maintenance and repair
- Customer Service
- Strong Work Ethic
- Roadside Assistance
- Stress Tolerance
- Problem-solving capabilities
- Safe Driving Practices
- Class A license
- GPS Applications
- State and Federal Regulations
- Payment Collection
- Business Management
- Health Code Compliance
- Purchasing
- Customer Engagement
- Food Safety
- Labor Management
- Guest Relations
- Budget Planning
- Inventory Management
Certification
- Class A CDL
- Restaurant Manager ServSafe Certified
Accomplishments
- U.S. Navy Veteran
Affiliations
- Golf
- Skiing
References
References available upon request.
Timeline
Medium Duty Wrecker Driver
Grand Valley Towing
08.2023 - 05.2024
Rollback Operator
Seminole Towing and Recovery
01.2022 - 03.2023
Restaurant General Manager
Island Grille and Raw Bar
04.2012 - 07.2021
Associate of Arts - Liberal Arts And General Studies
St. Petersburg College