David Puente
Houston,TX
Summary
Accomplished HVAC Technician with expertise in technical troubleshooting and customer-focused service at Weeks Services Company. Enhanced system efficiency and increased energy savings by implementing eco-friendly solutions. Strong communicator and team player, adept at diagnosing complex issues and optimizing performance. Licensed and certified, committed to safety and quality in all operations.
Overview
7
7
years of professional experience
Work History
HVAC Technician
Weeks Services Company
04.2020 - Current
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Enhanced system efficiency by performing routine maintenance and inspections on HVAC units.
- Improved customer satisfaction with prompt and accurate troubleshooting of heating and cooling systems.
- Increased energy efficiency for clients by recommending and implementing eco-friendly HVAC solutions.
- Calibrated permanent and portable environmental monitoring equipment.
- Supervised and instructed assistants.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Optimized performance by balancing systems and calibrating controls.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Performed routine maintenance on heating and cooling systems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Optimized climate control systems for peak performance with regular calibration and adjustments.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
Service Technician
ARS Rescue Rooter
03.2018 - 10.2019
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Associate of Science - Residential Air Conditioning Associates
San Jacinto College Southeast
Houston, TX05-2018
BBA - Business Management
University of Houston-Downtown
Houston, TX05-2006
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Air conditioning
- Certified HVAC technician
- Team collaboration
- Issue troubleshooting
- Microsoft office proficient
- Blueprint interpretation
- Customer focused
- Licensed refrigeration technician
- Dedicated team player
- Quality-focused
- EPA regulations
- Valid Texas driver's license
- Focused on safety
- Cooling systems maintenance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
HVAC Technician
Weeks Services Company
04.2020 - Current
Service Technician
ARS Rescue Rooter
03.2018 - 10.2019
Associate of Science - Residential Air Conditioning Associates
San Jacinto College Southeast
BBA - Business Management
University of Houston-Downtown
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