DAVID PUTNAM
Riverview,MI
Summary
Highly motivated and computer-savvy professional with a natural aptitude for understanding technology and resolving technical issues. Dedicated to providing exceptional customer service and ensuring client satisfaction. Seeking a challenging position to leverage and expand my technical skills in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Client Service Technician
NeverBlue IT
05.2024 - Current
- Provide technical support and issue resolution for clients.
Assembly Line Worker
MAC Valves
01.2024 - 05.2024
- Assembled products efficiently and maintained quality standards.
Insurance Broker
Symmetry Financial Group
09.2023 - 01.2024
- Managed daily client calls for insurance policy inquiries and provided expert guidance.
Deskside Technician / Staging Technician
Ford Motor Company
04.2023 - 09.2023
- Migrated data from legacy devices to new/upgraded devices.
- Upgraded computer components and ensured smooth transitions for clients.
- Proficiently staged laptops, desktops, and tablets.
IT Technician
Gibraltar School District
04.2021 - 04.2023
- Resolved technology issues efficiently and maintained a supportive approach with clients.
- Set up and installed over 4,000 new devices.
- Managed and troubleshot accounts through Active Directory.
- Installed and configured network cables and printers.
- Provided remote support and trained new hires.
Warehouse Clerk
Meijer Distribution Center
07.2020 - 04.2021
- Palletized products and operated forklifts to meet deadlines.
Education
High School Diploma -
Oscar A. Carlson High School
Rockwood, MI06.2020
Skills
- Goal-oriented with a focus on achieving results
- Excellent communication skills, both written and verbal
- Analytical mindset with strong problem-solving abilities
- Proactive and self-starter with initiative
- Personable and approachable, fostering positive client relationships
- Empathetic and patient, ensuring clients feel supported
- Committed to delivering high-quality work
- Problem-solving aptitude
- Professional Demeanor
- Customer Data Confidentiality
- Professional telephone demeanor
- Continuous Improvement
Volunteer Experience
Robotics Coach, Terror Bytes - 6528, Gibraltar, MI, 01/01/22, 05/01/22, Guided high school students in debugging Java code for competitions.
Facilitated experiential learning and teamwork in robotics.
References
- Trent Begeman, Middle School Teacher, 734-341-1488, begemat@gibdist.net
- Kyle Weaver, IT Technician, 734-552-4543, weaverkyle11@gmail.com
- Jamie Williams, Technology Coordinator, 734-308-8928, williaj@resa.net
Timeline
Client Service Technician
NeverBlue IT
05.2024 - Current
Assembly Line Worker
MAC Valves
01.2024 - 05.2024
Insurance Broker
Symmetry Financial Group
09.2023 - 01.2024
Deskside Technician / Staging Technician
Ford Motor Company
04.2023 - 09.2023
IT Technician
Gibraltar School District
04.2021 - 04.2023
Warehouse Clerk
Meijer Distribution Center
07.2020 - 04.2021
High School Diploma -
Oscar A. Carlson High School
Similar Profiles
VICTORIA OUELLETTEVICTORIA OUELLETTE
Help Desk Support at NeverBlue ITHelp Desk Support at NeverBlue IT
Karen ZmichKaren Zmich
Designer Release at IAC AutomotiveDesigner Release at IAC Automotive
Lee AdantiLee Adanti
Owner & Senior Continuous Improvement Expert at Lee Adanti & AssociatesOwner & Senior Continuous Improvement Expert at Lee Adanti & Associates
Lisa LeeLisa Lee
Elementary Teacher at Taylor School DistrictElementary Teacher at Taylor School District
Valerie A. ZamaripaValerie A. Zamaripa
Client Service Technician at Santa Clara County Social ServicesClient Service Technician at Santa Clara County Social Services