David Quezada
Reading,PA
Summary
Entry-level Courier with working knowledge of local routes. Calm and focused under pressure. Offers well-developed skillset and proactive demeanor.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
25
25
years of professional experience
Work History
Courier
FedEx
Jamaica, NY
06.2009 - Current
- Assisted management with projects including fixing timecards, running PM Sort, ensuring accountability of every can, training couriers on the new timecard system, leading the work group to enhance team efficiency, and instructing new couriers on operational procedures and use of Leo's.
- Managed Mid-day and Night's operation.
- Delivered packages to specified locations within established time frames. to residential addresses within specified time frames.
- Delivered excellent customer service by promptly addressing inquiries regarding delivery status and resolving issues.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Maintain accurate records of deliveries and pick-ups using computerized tracking systems.
- Scanned inbound and outbound packages to sort for destination.
- Adhere to traffic laws while operating company vehicle according to DOT regulations.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Manage inventory control system to track stock levels at various locations.
- Performed regular maintenance checks on vehicles.
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Led improvements to work processes and conducted training sessions to enhance team skills and operational knowledge.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Keeping myself knowledgeable with the New Fro's & Forge system.
Courier
FedEx:Ground
Maspeth, NY
06.2006 - 06.2009
- Loaded and unloaded cargo from trucks, vans, and containers.
- Delivered items to residential addresses within specified time frames.
Baggage Service Agent
British airway
Jamaica, NY
11.2001 - 03.2006
Education
GED -
George Washington Educational Campus
Manhattan, NY01.2001
Skills
- Package delivery and pick-up
- Route coordination
- Sorting and organization
- Schedule management
- Operations support and oversight
- Training and mentoring
- Team leadership (25 people)
- Group assistance leadership
- Leadership for Leo's group
- Leadership for Forge group
- Leadership for Fro's group
Timeline
Courier
FedEx
06.2009 - Current
Courier
FedEx:Ground
06.2006 - 06.2009
Baggage Service Agent
British airway
11.2001 - 03.2006
GED -
George Washington Educational Campus