David Quiman
Las Vegas,NV
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
23
23
years of professional experience
Work History
Shipping and Receiving Lead
videlivery
Las Vegas, NV
03.2018 - 06.2022
- Coordinated the scheduling of deliveries with customers and vendors.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Trade Show Representative
Freevi inc
Beverly Hills, CA
10.2014 - 03.2018
- Delivered public demonstrations for crowds at stores, trade shows and conferences.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
- Teamed with other demonstrators to put on large-scale promotions.
Loss Prevention Investigator
Mervyn's Department Store
San Jose, CA
06.2004 - 09.2009
- Conducted surveillance of retail stores to identify and apprehend shoplifters.
- Monitored store activity for suspicious behavior and activities, such as theft and fraud.
- Performed undercover operations in order to detect shoplifting, fraudulent returns, and other criminal activities.
Server
nordstroms cafe
San Jose, CA
04.2005 - 12.2008
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Informed customers about specials, upselling additional food and drink items.
Sales Associate
Nordstroms Department Store
San Jose, CA
10.2004 - 04.2005
- Helped customers find specific products, answered questions, and offered product advice.
Store Manager
Rampage
Concord, CA
12.2001 - 06.2004
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
Sales Associate
Old Navy
Folsom, CA
03.2000 - 11.2002
- Worked with fellow sales team members to achieve group targets.
- Ticketed, arranged and displayed merchandise to promote sales.
Sales Associate
Charlotte Russe
Sacramento, CA
02.1999 - 10.2001
- Cleaned shelves, counters and tables to maintain organized store.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate of Science -
Sacramento City College
Sacramento, CA01-2002
Skills
- Distribution Coordination
- Staff Management
- Inventory Management
- Shipment Tracking
- Order Management
- Customer Prospecting
- Merchandise Sales
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
401k matchPaid sick leaveHealthcare benefitsFlexible work hoursTimeline
Shipping and Receiving Lead
videlivery
03.2018 - 06.2022
Trade Show Representative
Freevi inc
10.2014 - 03.2018
Server
nordstroms cafe
04.2005 - 12.2008
Sales Associate
Nordstroms Department Store
10.2004 - 04.2005
Loss Prevention Investigator
Mervyn's Department Store
06.2004 - 09.2009
Store Manager
Rampage
12.2001 - 06.2004
Sales Associate
Old Navy
03.2000 - 11.2002
Sales Associate
Charlotte Russe
02.1999 - 10.2001
Associate of Science -
Sacramento City College