Alternative Ancient History
David Quinones
Associate at Bloomingdales
Los Angeles,CA
Summary
Experienced professional with a strong background in technical writing, administrative support, and business development. Skilled in creating and editing documentation, developing procedures, and improving organizational workflows. Adept at collaborating with cross-functional teams and delivering high-quality results under tight deadlines. Proficient in Microsoft Office Suite and adaptable to dynamic work environments.
Overview
29
29
years of professional experience
Work History
Freelance Writer
Various Clients
06.2010 - Current
- Create, proofread, and edit business documentation, resumes, term papers, reports, and PowerPoint presentations.
- Develop polished materials tailored to client needs, ensuring clarity and professionalism.
Fulfillment Associate
Bloomingdale’s
Glendale, CA
03.2018 - Current
- Support the Fulfillment team in locating and shipping online orders, achieving a 90%–95% daily production rate.
- Assist with onboarding new employees by training them on department policies and procedures.
Technical Writer
Golden State Foods
City of Industry, CA
02.2016 - 01.2017
- Company Overview: via Aerotek
- Created templates and revised procedures for food processing, laboratory, and sanitation departments.
- Collaborated with stakeholders to ensure compliance with industry standards.
- Via Aerotek
Procedure Writer
Western Federal Credit Union
Torrance, CA
11.2014 - 02.2015
- Company Overview: via Protocol Staffing
- Developed SOPs for the Teller and Member Services departments.
- Designed monitoring spreadsheets for daily tasks performed by Member Service representatives.
- Via Protocol Staffing
Procedure Writer
Union Bank
Monterey Park, CA
06.2014 - 07.2014
- Company Overview: via Genuent Staffing Services
- Authored the first Cross-Application Guide for Union and Mitsubishi banks.
- Maintained workflow documentation in the bank’s Wiki and published guides on SharePoint.
- Via Genuent Staffing Services
Policy & Procedure Writer
OneWest Bank
Pasadena, CA
08.2013
- Company Overview: via Technisource, Inc.
- Edited language and formatting in bank policies and procedures.
- Published finalized documents to SharePoint.
- Via Technisource, Inc.
Administrative Assistant & Policy/Procedure Writer
Priority One Credit Union
South Pasadena, CA
09.2009 - 06.2010
- Authored procedural documents for FinCEN, Check 21, and Red Flags compliance.
- Supported the Marketing Director with ad copy, flyers, and promotional mock-ups.
Business Development Representative & Administrative Assistant
Priority One Credit Union
South Pasadena, CA
03.2006 - 09.2009
- Met 85% quota for new business and member applications.
- Designed marketing materials and supported the Lending Department.
Loan Processor & Administrative Assistant
Priority One Credit Union
South Pasadena, CA
12.2004 - 09.2006
- Processed loan applications in compliance with financial regulations.
- Assisted members with inquiries, concerns, and complaints.
Administrative Assistant
Good Samaritan Hospital
Los Angeles, CA
01.2002 - 01.2003
Administrative Assistant
UCLA School of Law
Los Angeles, CA
01.1999 - 01.2002
Data Manager
COHR, Inc.
Chatsworth, CA
01.1996 - 01.1999
Education
Coursework - Technical Communication
California State University, Dominguez Hills
Associate of Arts - Child Development/Psychology
East Los Angeles College
Skills
- Technical Writing
- Fact-Checking
- Research
- Microsoft Office Suite
- Administrative Assistance
- Faculty Assistance
- Business Documentation
- Ad Copy Composition
- Workflow Analysis
- Process Improvement
- Customer Services
- Member Services
- Contract Review
- Grievance Resolution
- Data Entry
Additional Information
Experience as a Shop Steward resolving union grievances, Strong background in proofreading, editing, and creating ad campaigns, Multitasker with a consistent record of meeting deadlines and production standards
Accomplishments
Contracted by Union Bank to create its first Cross Bank Application Guide for use by employees of the bank and its parent company, Mitsubishi Bank of Japan.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The first one gets the oyster, the second gets the shell
Andrew Carnegie
Interests
Politics
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Fulfillment Associate
Bloomingdale’s
03.2018 - Current
Technical Writer
Golden State Foods
02.2016 - 01.2017
Procedure Writer
Western Federal Credit Union
11.2014 - 02.2015
Procedure Writer
Union Bank
06.2014 - 07.2014
Policy & Procedure Writer
OneWest Bank
08.2013
Freelance Writer
Various Clients
06.2010 - Current
Administrative Assistant & Policy/Procedure Writer
Priority One Credit Union
09.2009 - 06.2010
Business Development Representative & Administrative Assistant
Priority One Credit Union
03.2006 - 09.2009
Loan Processor & Administrative Assistant
Priority One Credit Union
12.2004 - 09.2006
Administrative Assistant
Good Samaritan Hospital
01.2002 - 01.2003
Administrative Assistant
UCLA School of Law
01.1999 - 01.2002
Data Manager
COHR, Inc.
01.1996 - 01.1999
Coursework - Technical Communication
California State University, Dominguez Hills
Associate of Arts - Child Development/Psychology
East Los Angeles College
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