Summary
Work History
Education
Skills
Languages
Timeline
Generic

David Ramirez

Orlando,FL

Summary

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.

Work History

Salesman

Bruce Wilson Photography
Kissimmee, FL
05.2023 - 08.2023
  • Greeted customers and provided information about products and services.
  • Developed relationships with key accounts to increase sales volume.
  • Demonstrated product features, benefits and use to potential buyers.
  • Maintained a current knowledge of market trends and competitive activities in the sales area.
  • Conducted regular sales meetings to review performance and develop strategies for achieving goals.
  • Researched customer needs and preferences through surveys, interviews, focus groups and other methods.
  • Analyzed customer feedback data to identify areas of improvement in terms of customer service or product offerings.
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Maintained an organized system for tracking customer interactions and feedback.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.

Cook/Dishwasher/Cashier

Popeyes
Kissimmee, FL
05.2023 - 08.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Osceola Virtual
Kissimmee, FL
05.2025

Skills

  • CRM Tracking
  • Pipeline Maintenance
  • Territory Development
  • Sales and Marketing Strategies
  • Client Presentations
  • Door-To-Door Sales
  • Business Development
  • Sales Closing
  • Customer Service
  • Client Service
  • Sales Development
  • Account Servicing
  • Complex Problem-Solving
  • Expense Reporting
  • Staff Training
  • Market Research and Analysis

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Salesman

Bruce Wilson Photography
05.2023 - 08.2023

Cook/Dishwasher/Cashier

Popeyes
05.2023 - 08.2023

High School Diploma -

Osceola Virtual
David Ramirez