Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

David Ramirez

Weston,Florida

Summary

- Contributed nearly $1 million in revenue for Hertz Rental Car Company while working part-time.

- Almost 4 years of experience working in customer service

- Graduate of Florida Atlantic University

- Consistently taught students classical music and jazz on the piano

- Successfully delivered packages as a delivery associate for Amazon at Freedom DSP - Provided customer service as a Wireless Specialist at T-ROC, offering wireless products and services

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Hertz Car Rental
05.2022 - 08.2024
  • Exceeded expectations by generating close to a million dollars in revenue from optional services while employed part-time with Hertz.
  • Managed guest reservations efficiently.
  • Delivered a range of services including coverage, prepaid fuel, and tolls to guests
  • Assessed customer needs and delivered optimal solutions to resolve their concerns effectively.

Wireless Specialist

TROC Global
08.2021 - 03.2022
  • Provided wireless services including cellular equipment activations, prepaid phone activations, and tech demos
  • Increased sales by showcasing and selling various wireless products such as prepaid phones, high-end cellular devices, and SIM card activation kits.
  • Served as a technical resource, supporting clients dealing with problems on their cell phones.

Delivery Associate

Freedom Delivery
03.2021 - 08.2021
  • Delivered packages to residents across south florida successfully
  • Performed rescues for colleagues falling behind on routes
  • Consistently delivered despite varying weather challenges.

Piano Teacher

Self Employed
01.2016 - Current
  • Taught individuals ranging from 8 to 75 years old with great success
  • Instructed in classical music, jazz music, and Salsa.
  • Instructed students on fundamental sight reading methods
  • Provided training sessions to enhance student's live performance skills.

Musician

Garage Studios
08.2024 - Current
  • Performed with Grammy award-winning musician Craig Hella Johnson.
  • Recorded with accomplished producer Joseph Salamida, known for working with renowned artists like Maroon Five and John Mayer.
  • Successfully executed all aspects of recording, mixing, mastering and distributing the entirety of 'Balls to the Wall' while working in a garage.

Education

High School Graduate -

Cypress Bay High School
Weston, Florida

Commercial music - Music Technology

Florida Atlantic University
Fort Lauderdale, FL
05.2024

Skills

  • Sales and Customer Service
  • Efficient multitasking
  • Classroom Management
  • Lesson Planning
  • Motivating students
  • Behavior Management
  • Sound Engineering
  • Safe Driving Practices

Awards

  • Woody Herman Jazz Award, 2016-05-20
  • Woody Herman Jazz Award, 2018-05-18
  • Weston Philharmonic Society Award, 2018-06-04

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional

Timeline

Musician

Garage Studios
08.2024 - Current

Customer Service Representative

Hertz Car Rental
05.2022 - 08.2024

Wireless Specialist

TROC Global
08.2021 - 03.2022

Delivery Associate

Freedom Delivery
03.2021 - 08.2021

Piano Teacher

Self Employed
01.2016 - Current

High School Graduate -

Cypress Bay High School

Commercial music - Music Technology

Florida Atlantic University

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David Ramirez