
Dependable IT Technician with 1 years of helpdesk experience. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.
Provided technical support to employees and students to timely resolve issues across diverse platforms and operating systems (Windows OS, Mac OS, Android, and iOS).
100+ hours of community service - Completed 100+ hours in community servers
4DX Upgrades - Technical Upgrades, Took part of a technology upgrade initiative across staff offices and classrooms at a college, enhancing operations efficiency and creating a more conducive learning and working environment.