David Ramos
Pampa
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
5
5
years of professional experience
Work History
Correctional Officer
TDCJ
Pampa
07.2024 - 12.2025
- Monitored inmate activities to ensure compliance with facility regulations.
- Conducted regular security inspections of facilities and equipment.
- Responded to incidents promptly and communicated effectively with team members.
- Maintained accurate logs of inmate movements and daily occurrences.
- Assisted in the management of inmate behavior through conflict resolution techniques.
- Collaborated with staff to enforce safety protocols and maintain order.
- Participated in training sessions on emergency response and crisis management.
- Reported suspicious activities to supervisors for further investigation.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Line Cook
Taco Bell
Pampa
04.2024 - 07.2024
- Prepared and cooked menu items following company recipes and safety standards.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Operated kitchen equipment like grills, fryers, and ovens efficiently and safely.
- Collaborated with team members to ensure timely food preparation and service.
- Ensured proper food storage practices to maintain freshness and prevent spoilage.
- Delivered excellent customer service by addressing special requests or concerns promptly.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
Line Crew
Sonic
Pampa
04.2024 - 07.2024
- Delivered exceptional customer service in a fast-paced drive-in environment.
- Prepared and served food items following health and safety standards.
- Operated point-of-sale system to process customer orders efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled customer inquiries and resolved issues promptly and courteously.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
Tire Technician
Tireworks
Pampa
02.2024 - 04.2024
- Inspected tires for damage, wear, and proper inflation.
- Mounted and balanced tires using specialized equipment.
- Assisted customers with tire selection based on vehicle specifications.
- Conducted routine maintenance on tire changing machinery and tools.
- Provided exceptional customer service to enhance overall experience.
- Maintained a clean and organized work area for safety compliance.
- Collaborated with team members to streamline workflow processes.
- Performed tire rotations, mounts, and balancing on vehicles.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Used tools, parts and equipment to maintain and repair customer tires.
Cart Pusher
Walmart
Plainview
10.2023 - 01.2024
- Collected and organized shopping carts from parking areas.
- Maintained cart area cleanliness and safety for customers.
- Assisted customers with locating and returning carts.
- Communicated with team members to optimize workflow efficiency.
- Handled minor repairs on damaged carts to ensure functionality.
- Monitored cart inventory levels to prevent shortages on the sales floor.
- Trained new staff on safe cart pushing procedures and best practices.
- Kept aisles neat and organized including sweeping floors where necessary.
- Retrieved carts from docking areas in retail parking lots.
- Assisted customers with loading their purchases into their vehicles.
Line Crew
Sonic
Pampa
08.2022 - 04.2023
- Delivered exceptional customer service in a fast-paced drive-in environment.
- Prepared and served food items following health and safety standards.
- Operated point-of-sale system to process customer orders efficiently.
- Collaborated with team members to ensure timely order fulfillment.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new crew members on operational procedures.
- Handled customer inquiries and resolved issues promptly and courteously.
- Stocked supplies and ingredients to support kitchen operations effectively.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Line Cook
KFC
Pampa
01.2021 - 08.2022
- Prepared and cooked menu items following company recipes and safety standards.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Operated kitchen equipment like grills, fryers, and ovens efficiently and safely.
- Collaborated with team members to ensure timely food preparation and service.
- Assisted in training new cooks on food preparation techniques and safety protocols.
- Monitored ingredient inventory levels and communicated restocking needs to management.
- Ensured proper food storage practices to maintain freshness and prevent spoilage.
- Delivered excellent customer service by addressing special requests or concerns promptly.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Pampa High School
Pampa, TX05-2023
Skills
- Conflict resolution
- Customer service
- Time management
- Contraband seizure
- Stress tolerance
- Crisis prevention intervention (CPI)
- Safety
Languages
Spanish
Limited
Timeline
Correctional Officer
TDCJ
07.2024 - 12.2025
Line Cook
Taco Bell
04.2024 - 07.2024
Line Crew
Sonic
04.2024 - 07.2024
Tire Technician
Tireworks
02.2024 - 04.2024
Cart Pusher
Walmart
10.2023 - 01.2024
Line Crew
Sonic
08.2022 - 04.2023
Line Cook
KFC
01.2021 - 08.2022
High School Diploma -
Pampa High School