David Rayas
Las Vegas,NV
Summary
Dynamic professional with experience at Nike, adept at conflict resolution and active listening. Proven ability to enhance customer satisfaction and train staff effectively. Skilled in creating supportive environments as a Special Education Paraprofessional, fostering positive interactions and implementing behavior management techniques to improve classroom focus.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Card Host
Velocity Esports
6587 S Las Vegas Blvd
09.2022 - 09.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and policies to maintain high standards of service.
- Helped with payroll.
Retail Sales Associate
Nike Clearance Store
7400 S Las Vegas Blvd
09.2023 - 08.2024
- Greeted customers and helped with product questions, selections, and purchase. These customers are from around the world, I have to adapt to each consumers needs and request, having people skills is very important in this store and in the industry.
- Stocked merchandise, clearly labeling items
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Special Education Paraprofessional
Mater Academy of Nevada
Las Vegas, NV
08.2024 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Education
Slam Academy
1095 Fielders St, Henderson Nevada05.2023
Skills
- Active Listening
- Critical Thinking
- Hospitality and Accommodation
- Patience
- Time Management
- Conflict resolution
Certification
CPI certified (Crisis Prevention Intervention)
Paraprofessional Certification
Additional Information
I have been competing and training Jiu Jitsu for 7 years which has allowed me to gain my confidence and be consistent.
Timeline
Special Education Paraprofessional
Mater Academy of Nevada
08.2024 - Current
Retail Sales Associate
Nike Clearance Store
09.2023 - 08.2024
Card Host
Velocity Esports
09.2022 - 09.2023
Slam Academy