David Renner
Pottstown,PA
Summary
Enterprise Repair Engineer with nearly three decades of experience in optimizing network infrastructure and ensuring seamless connectivity. Demonstrates exceptional decision-making and analytical thinking skills, adeptly managing high-bandwidth circuits and enhancing operational efficiency. Committed to pioneering innovative solutions and maintaining service quality through precise troubleshooting and dispatch coordination.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Enterprise Repair Engineer
Verizon
09.2014 - Current
- Ensure seamless connectivity by overseeing layer-1 repairs for high-bandwidth circuits
- Coordinate dispatches to minimize downtime, enhancing operational efficiency
- Manage circuits from DS0 to Gig Ethernet with precision, ensuring service quality
- Conduct remote troubleshooting to swiftly resolve issues and maintain standards
- Lead dispatch coordination to optimize truck roll efficiency and reduce costs
Central Office Technician
Windstream
06.2006 - 09.2014
- Responsibilities include, but are not limited to, planning, engineering, installing, operating and maintaining new and existing core network systems
- Network systems under my supervision provide voice and data services for commercial and residential customers
Network Engineer
Conestoga Telephone/DAndE Communications
11.1995 - 06.2006
- Engineered and managed capital projects for Conestoga Telephone and DandE Communications
- Capital projects consisted of Transport, DSLAM and Telco Switch equipment to support growth in the local market
- Chester, Montgomery and Berks County PA
Education
PROJECT MANAGEMENT -
Villanova University
Villanova, PA08.2014
COMMUNICATIONS MEDIA -
Temple University
Philadelphia, PA06.1995
HONORS PROGRAM -
Community College of Philadelphia
Philadelphia, PA06.1994
Skills
- Switches and routers
- Technical Analysis
- Attention to Detail
- Telephone Etiquette
- Analytical Thinking
- Critical Thinking
- Network infrastructure
- Network administration
- Maintenance
- Repair
- Network support
- MS Office
- Failure resolution
- Root Cause Analysis
- Component installation
- Staff assistance
- Call triaging
- Decision-Making
- Troubleshooting
- Performance Monitoring
- Project Management
- Incident Management
- System Optimization
Certification
Certificate Project Management Villanova University.
Timeline
Enterprise Repair Engineer
Verizon
09.2014 - Current
Central Office Technician
Windstream
06.2006 - 09.2014
Network Engineer
Conestoga Telephone/DAndE Communications
11.1995 - 06.2006
PROJECT MANAGEMENT -
Villanova University
COMMUNICATIONS MEDIA -
Temple University
HONORS PROGRAM -
Community College of Philadelphia
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