David Renner
Pottstown,US
Summary
Enterprise Repair Engineer with nearly three decades of experience in telecommunications network operations. Demonstrates exceptional decision-making and analytical thinking skills, adeptly managing high-bandwidth circuits and enhancing operational efficiency. Committed to pioneering innovative solutions and maintaining service quality through precise troubleshooting and dispatch coordination.
Versatile Network Operations Engineer with experience in designing, deploying, and maintaining complex network systems. Possess strong problem-solving abilities, adept at pinpointing network issues and implementing strategic solutions to ensure optimal performance. Demonstrated success in collaborating with cross-functional teams to enhance system infrastructure and boost operational efficiency. Skilled in leveraging technical knowledge to drive process improvements, ensuring secure and stable network operations.
Overview
29
29
years of professional experience
Work History
Enterprise Repair Engineer
Verizon
Pottstown, US
09.2014 - Current
- Ensure seamless connectivity by overseeing layer-1 repairs for high-bandwidth circuits
- Coordinate dispatches to minimize downtime, enhancing operational efficiency
- Manage circuits from DS0 to Gig Ethernet with precision, ensuring service quality
- Conduct remote troubleshooting to swiftly resolve issues and maintain standards
- Lead dispatch coordination to optimize truck roll efficiency and reduce costs
Central Office Technician
Windstream
Birdsboro, US
06.2006 - 09.2014
- Responsibilities include, but are not limited to, planning, engineering, installing, operating and maintaining new and existing core network systems
- Network systems under my supervision provide voice and data services for commercial and residential customers
Network Engineer
Conestoga Telephone/DAndE Communications
Birdsboro, US
11.1995 - 06.2006
- Engineered and managed capital projects for Conestoga Telephone and DandE Communications
- Capital projects consisted of Transport, DSLAM and Telco Switch equipment to support growth in the local market
- Chester, Montgomery and Berks County PA
Education
Project Management -
Villanova University
Villanova, PA08.2014
Communications Media -
Temple University
Philadelphia, PA06.1995
Honors Program -
Community College of Philadelphia
Philadelphia, PA06.1994
Skills
- Switches and routers
- Technical Analysis
- Attention to Detail
- Telephone Etiquette
- Analytical Thinking
- Critical Thinking
- Network infrastructure
- Network administration
- Maintenance
- Repair
- Network support
- MS Office
- Failure resolution
- Root Cause Analysis
- Component installation
- Staff assistance
- Call triaging
- Decision-Making
- Troubleshooting
- Performance Monitoring
- Project Management
- Incident Management
- System Optimization
Timeline
Enterprise Repair Engineer
Verizon
09.2014 - Current
Central Office Technician
Windstream
06.2006 - 09.2014
Network Engineer
Conestoga Telephone/DAndE Communications
11.1995 - 06.2006
Project Management -
Villanova University
Communications Media -
Temple University
Honors Program -
Community College of Philadelphia
Similar Profiles
Jason YoungJason Young
Senior Account Manager at VerizonSenior Account Manager at Verizon
Jessica JonesJessica Jones
Professional Sales Representative at VerizonProfessional Sales Representative at Verizon
Eugenia GordonEugenia Gordon
Associate Director of Accounting - Cash at VerizonAssociate Director of Accounting - Cash at Verizon
Stephanie BoweringStephanie Bowering
Network Engineer at VerizonNetwork Engineer at Verizon
Kalyn ElyKalyn Ely
Hospitality Support at Camp of the WoodsHospitality Support at Camp of the Woods