David RItualo
San Antonio,TX
Summary
Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.
Overview
17
17
years of professional experience
Work History
Owner Operator
RocknRollsTX
San Antonio, TX
11.2020 - Current
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Established standards for quality control, customer service, health and safety regulations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Senior Sales Trainer
Nationwide Insurance - Dunn Agency
San Antonio, TX
02.2007 - 08.2020
- Monitored the progress of each sales representative through daily reports, weekly reviews, and monthly evaluations.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Conducted post-training assessments to evaluate effectiveness of delivered material and determine if any changes need to be made.
- Developed and implemented sales training programs for new hires, including online modules and in-person instruction.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
Education
Bachelor of Arts - Political Science And Law
Texas State University
San Marcos, TX05-2000
Skills
- Employee Onboarding
- Sales Team Training
- Training Documentation
- Data Analysis
- Sales Team Development
- Role Playing
- Group Discussion Facilitation
- Group Instruction
- Staff Leadership
- Health Code Compliance
- Staff Management
- Sales Oversight
- Menu Development
- Staff Hiring
- Customer Engagement
- Business Marketing
- Vendor Relations
- Revenue Generation
- Sales Proficiency
- Operations Management
Timeline
Owner Operator
RocknRollsTX
11.2020 - Current
Senior Sales Trainer
Nationwide Insurance - Dunn Agency
02.2007 - 08.2020
Bachelor of Arts - Political Science And Law
Texas State University