Summary
Overview
Work History
Education
Skills
Timeline
Generic
James Akita

James Akita

Seattle,WA

Summary

Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.

Overview

19
19
years of professional experience

Work History

Owner/Operator

Akita Onmimedia
10.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Developed business plan, processes and procedures to provide superior media content to customers.

Community Lead

The Pioneer Collective
11.2023 - 05.2025
  • Maintained open communication with tenants to proactively handle questions and complaints at two locations in the Seattle area.
  • Led tours to highlight property features to prospective tenants and answer questions.
  • Managed mail sorting, filing and photocopying for several hundred physical and virtual mailboxes within the company.

Store Manager – Broadway at Pike, Store Lead – Ballard

Mud Bay
10.2020 - 10.2023
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted with hiring, training and mentoring new staff members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Inventory Supervisor

Pental Surfaces/AG&M
01.2007 - 11.2019
  • Led and supervised inventory team, conducting training and setting appropriate schedules.
  • Monitored completeness, accuracy and compliance during inventory transactions to a 98.8% accuracy rate.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks across 5 warehouses in 4 states.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Met or exceeded production goals and objectives by following strict procedures.

Education

Video Production

University of WA
Seattle
10.2023

Skills

  • Small business operations
  • Personnel management
  • Operations management
  • Sales strategy
  • Inventory control
  • Entrepreneurial leadership
  • Business development
  • Employee onboarding
  • Expectation setting
  • Team leadership
  • Staff training and development
  • Documentation and reporting

Timeline

Community Lead

The Pioneer Collective
11.2023 - 05.2025

Owner/Operator

Akita Onmimedia
10.2023 - Current

Store Manager – Broadway at Pike, Store Lead – Ballard

Mud Bay
10.2020 - 10.2023

Inventory Supervisor

Pental Surfaces/AG&M
01.2007 - 11.2019

Video Production

University of WA

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