David Robertson
Chesapeake,VA
Summary
Seasoned Funeral Home Manager with over 15 years of experience, recognized for exceptional professionalism in supporting grieving families. Successfully managed over 5,000 services while demonstrating expertise in life cycle project management and empathetic client service. Proficient in contract management and staff recruitment, combining strong leadership with a compassionate approach. Aiming to enhance community outreach and service quality while maintaining operational excellence.
Overview
16
16
years of professional experience
Work History
Owner
David Robertson FH Manager, Owner
Murfreesboro, NC
01.2021 - 12.2022
- Displayed the highest level of professionalism and sensitivity when assisting grieving families.
- Conducted more than 5,000 funerals, visitations, and memorial services over a course of fifteen years.
- Discussed pre-arranged funeral options, and explained pricing for clients.
Manager
Stallings Funeral Home
Elizabeth City, NC 27909
10.2008 - 09.2010
- Loaded hearses to transport caskets cautiously.
- Emotionally comforted mourners lent perceptively during all-encompassing moments.
- Navigated insurance correspondence and obtained proper medical documentation for the departed, according to estate designation and legal considerations.
Funeral Director and Assistant
Reynolds Funeral Home
Ahoskie, NC 27910
06.2007 - 11.2009
- Maintained records of all contracts, payments and services provided.
- Transferred cremated remains from temporary urns to permanent urns, to release cremated remains to families.
Education
Master of Arts - Bible Theology
Roanoke Bible College
Elizabeth City, NC05-2012
Bachelor of Science - Health Information Technology
Norfolk State University
Norfolk, VA05-1987
Skills
- Social media control
- Marketing tactics
- Contract management
- Business planning
- Life cycle project management
- Staff hiring
Affiliations
- Classic Car Collecting
Accomplishments
- Leadership Award
- Ran for Councilman to contribute the citizens
- Many other honors and achievements
Timeline
Owner
David Robertson FH Manager, Owner
01.2021 - 12.2022
Manager
Stallings Funeral Home
10.2008 - 09.2010
Funeral Director and Assistant
Reynolds Funeral Home
06.2007 - 11.2009
Master of Arts - Bible Theology
Roanoke Bible College
Bachelor of Science - Health Information Technology
Norfolk State University
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