David Robinson
Hudson,OH
Summary
Senior level enterprise leader, warehouse director and business development manager. Creative problem solver via collaboration and best practices. Develops clearly defined measurable timelines that drive business results.
Overview
25
25
years of professional experience
Work History
Director of Operational Excellence
Tuxedo Hospitality Decor
Barberton, OH
11.2024 - 01.2026
- Operational Management: Oversaw daily operations, including receiving, storing, and shipping, to ensure timely order fulfillment.
- Inventory Control: Maintained accurate inventory levels, conducted physical counts, and reconciled data with Warehouse Management System.
- Team Leadership: Recruited, trained, scheduled, and supervised staff, fostering a productive, safe, and compliant environment.
- Safety & Security: Enforced safety regulations, maintain equipment, and ensure building security.
- Efficiency Optimization: Analyzed performance metrics to improve workflows, maximize warehouse space utilization, and reduced operational costs.
- Measurement and Installation Management: Created/managed all offsite customer services required for scheduling hotel/location entire facility measuring, workflow for manufacture, ordering, implementation of supplies/finished goods to national customers via a network of manufacturers, measures, install contractors.
- Transformed all warehouse operations by creating and the implementation of previously non existent business processes/solutions including the following: HR Software (bamboo.com) which tracked employee hours associated with individual purchase order completion times. This provided real data to correctly ensure job/PO costs/billing accuracy to customers.
- Receiving/Shipping/Inventory Processes and Procedures through new workflow and process improvements.
- Organized warehouse for high level of efficiency and increased safety.
- Implementation of Shipping/tracking system (Rollo) which reduced yearly shipping cost over 20% and increased employee productivity and customer satisfaction.
- Created packing slips, inventory, and finished-goods labeling, defined employee roles, daily duties, and efficiency metrics.
- Management of a network of Installers for National Sales of Custom window treatments for the Hospitality Industry.
Owner/Lead Contractor
Makers of Odd Things
Hudson, OH
05.2013 - 11.2024
- Delivered comprehensive renovations for residential and commercial properties, managing projects from start to finish.
- Executed complete interior remodels, including insulation, drywall installation, painting, and custom cabinetry.
- Led basement and man cave renovations, incorporating new kitchens, bathrooms, flooring, and lighting.
- Collaborated with local realtor on home sales improvements and inspections to enhance market readiness.
- Provided handyman services to address client-specific requests and minor repairs efficiently.
Chief Operations Officer
Rice Oil and Environmental
Akron, OH
01.2017 - 01.2019
- Overall Business Operations.
- Director of Sales including hiring, training, goal setting and review, recruiting of new customers, pricing and marketing.
- Developed, implemented, and maintained processes, procedures and programs to improve the safety, productivity and profitability of the operation.
- Performed short/long-term analysis of additional business units and launch execution.
- Developed enterprise-wide Compliance Program.
- Oversaw employee hiring, evaluations, mediation and issue resolution.
- Created and implemented department(s) budget analysis.
- Demonstrated Results: Research and launch of Augmented Environmental Division (which achieved 35% growth with overall 62% GP).
- Renegotiated and created new COG vendors thus achieving 22% savings.
- Converted Oil Filter Processing Program (60 ton per month) from a loss leader to a consistent profit source by creating new vendors, process improvements which reduced costs and achieved enhanced compliance.
- Implemented 3-year customer agreements which achieved increased wallet share and consistent sales.
- Formulated and executed enterprise-wide change management for augmented business units.
- Managed AR, lowered past due AR by 16%, reduced slow moving inventory via analytics, redesigned electronic forms for standardization, augmented customer satisfaction/retention by 13%, created testing/sample/retention policies, implemented fleet maintenance plan/service, redesigned/standardized warehouse operations, created/implemented sales training/certifications and customer events, created/augmented vendor cost cutting procedures, streamlined quoting process and tracking of sales.
IBM ECM Sales Manager
THE DAYHUFF GROUP
01.2008 - 01.2013
- Sales Leader for IBM Enterprise Content Management Solutions focusing on national and local Fortune 1000 accounts.
- Solutions include eRecords, eDiscovery, business process management, messaging monitoring and retention, front-end ingestion/forms integration, backfile conversions, integration with legacy systems, enterprise federated search and disaster recovery.
Regional Storage Solutions Sales Manager
QUANTUM CORPORATION
01.2006 - 01.2008
- Sales Manager responsible for running Central Region Territory of Storage Related Solution Sales via Channel and Direct sales to: Ohio, Michigan, Indiana, Pennsylvania and Kentucky.
- Two-Time Rep of the Quarter Award. Quota Achievement: 97%, 120%.
Sr. Enterprise Content Management Solution Sales
IBM
01.2001 - 01.2006
- Content/Data Management Related Sales to Integrated/Aligned Accounts along with SMB/Channel.
- Five-Time Rep of the Quarter, Four-Time Presidents Club Award.
- Achieved 63% of total sales in Great Lakes Region (8 Sales Reps in total).
- Quota Achievement: 97%, 160%, 260%, 320%, 440%, 130%.
Skills
- Operational Management
- Cohesive Team Development
- Process Improvement
- Compliance
- Business Development
- Developing Cohesive Teams
- Supplier Negotiation
- Contract Negotiation
- Warehouse Management
- Solution Sales
- Goal Attainment
- Risk Management
- Measure Performance
- Report Performance
- Customer Retention
- Customer Satisfaction
Timeline
Director of Operational Excellence
Tuxedo Hospitality Decor
11.2024 - 01.2026
Chief Operations Officer
Rice Oil and Environmental
01.2017 - 01.2019
Owner/Lead Contractor
Makers of Odd Things
05.2013 - 11.2024
IBM ECM Sales Manager
THE DAYHUFF GROUP
01.2008 - 01.2013
Regional Storage Solutions Sales Manager
QUANTUM CORPORATION
01.2006 - 01.2008
Sr. Enterprise Content Management Solution Sales
IBM
01.2001 - 01.2006