David Robinson
Cypress
Summary
Results-driven Credit Representative known for high productivity and efficient task completion. Specialize in credit analysis, risk assessment, and customer service. Excel in negotiation, communication, and problem-solving to achieve positive outcomes. Committed to maintaining accuracy and compliance in all transactions.
Overview
9
9
years of professional experience
1988
1988
years of post-secondary education
Work History
Credit Representative
Ray Klein Associates
Springfield
07.2023 - Current
- Maintained electronic records of customer interactions and transactions.
- Resolved disputes and issues related to client credit accounts promptly.
- Investigated customer disputes concerning accuracy of information reported to the Credit Bureau.
- Monitored customer accounts for any changes in payment status or account balances.
- Negotiated payment plans with customers experiencing delinquencies in order to minimize losses.
- Ensured that all relevant information was accurately entered into the company's computer system.
Collector Agent
Convergent Outsourcing
Houston
06.2017 - 07.2023
- Engaged with clients to discuss payment options and negotiate settlements.
- Maintained accurate records of collections and client interactions in the system.
- Resolved customer disputes by researching account histories and providing solutions.
Education
Diploma
Port Arthur, TXLamar University
Beaumont, TXSkills
- Credit reporting
- Debt collection
- Payment negotiation
- Financial analysis
Timeline
Credit Representative
Ray Klein Associates
07.2023 - Current
Collector Agent
Convergent Outsourcing
06.2017 - 07.2023
Diploma
Lamar University