Fly Fishing
DAVID ROBISON
Customer Service Specialist
Seattle,Washington
Summary
Customer Service | Research and Database Maintenance | Articulate | Business Operations
Communication Self-driven professional with a passion for higher learning and a strong work ethic seeks next great challenge. Tenacious problem solver learns quickly and exceeds expectations while remaining calm and diplomatic in sensitive situations. Positive interpersonal skills build enthusiasm and credibility quickly, gaining immediate respect from members of cross-functional teams.
Hardworking employee enthusiastic about learning the sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Dry Land Farm Manager
Spring Valley LLC
Walla Walla, WA
01.2011 - Current
- Coordinate yearly crops on our family 500-acre wheat farm.
- Manage finances dealing with seed prices, fuel costs, and fertilizer costs.
- Works directly with a hired farmer to ensure maximum yield each year.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Piloted drones to survey, and analyze crop development, Remote Pilot Certified.
Transportation Specialist
Charlies Produce
Seattle, WA
10.2021 - 08.2023
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Researched issues with shipments, product damage and incorrect product amounts.
- Collaborated with customer service department to discuss new ways to alleviate service issues
Co-Owner/Manager Director
Robison Events, LLC
Kirkland, Washington
05.2013 - 08.2020
- Supported painting and wine studio start-up operations by marketing the business, purchasing supplies and assisting with handiwork and maintenance.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Responded to customer requests for large functions and off-site events and performed event coordination for larger parties and gatherings.
Land Managment Team
The Nature Conservancy
Boulder, Colorado
05.2013 - 08.2013
- Worked with the stewardship team managing and monitoring land easements throughout the state of Colorado.
- The position required great communication skills, first point of contact for landowners.
- I gained experience in GIS software as well as editing and updating land easement documentations.
- Conducted field surveys to collect data on wildlife populations and habitats.
- Supported conservation efforts by helping to monitor and assess health of wildlife and habitats.
Education
Bachelor of Arts - Environmental Studies
University of Colorado
Boulder, CO 09.2009 - 05.2013
Brokerage License - undefined
Rockwell Institute
Skills
Events logistics management
Certification
Remote Pilot Certificate
Interests
RC Hobbyist/Buiding Drones
Remote Pilot Certificate
Obtained a Remote Pilot Certificate to survey farm land, and further my hobby flying remote controlled aircraft in hopes of commercial application.
Timeline
Remote Pilot Certificate
01-2023
Transportation Specialist
Charlies Produce
10.2021 - 08.2023
Co-Owner/Manager Director
Robison Events, LLC
05.2013 - 08.2020
Land Managment Team
The Nature Conservancy
05.2013 - 08.2013
Dry Land Farm Manager
Spring Valley LLC
01.2011 - Current
Bachelor of Arts - Environmental Studies
University of Colorado
09.2009 - 05.2013
Brokerage License - undefined
Rockwell Institute
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