David Rodriguez
Miami,FL
Summary
I am a proactive, intelligent and persevering person with a desire to learn and develop more in the area in which I have more than 18 years of experience, I have leadership characteristics, teamwork, I can act under pressure to make decisions, I always seek to develop myself so much at the professional level as well as at the interpersonal level. I aspire to a harmonious work environment, I am always open and willing to constructive criticism, I am a person with tact, with strategies and goals. At work level I always look for options and methods to make work more efficient and effective, since I am willing to learn, as I am also willing to teach.
Overview
18
18
years of professional experience
Work History
IT Technician
Eland Engineering
Fort Lauderdale, FL
06.2022 - Current
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
- Resolved hardware issues including replacing parts as necessary.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Set up user profiles on local machines according to established standards.
Network Engineer
Sice Usa
Miami, FL
06.2021 - 05.2022
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Provided technical support to users experiencing difficulties with their networks.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
IT Technician
CORPOELEC-Venezuela
Caracas, Sucre
01.2016 - 12.2018
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
- Resolved hardware issues including replacing parts as necessary.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
- Set up user profiles on local machines according to established standards.
- Configured routers, switches and wireless access points for LANs and WANs.
- Participated in team meetings to discuss project status updates.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
Education
Bachelor of Science - Computer Engineering Technology
Alejandro De Humboldth
Venezuela07.2017
High School Diploma -
National Experimental Educational Unit Luis Beltrá
Venezuela07.1996
Some College (No Degree) - Hardware And Software PC
Muelles De Alejandria
VenezuelaSome College (No Degree) - CCNA Routing & Switching
Muelles De Alejandria
VenezuelaSkills
- Application Installations
- Debugging
- Hardware Installation
- Technical Support
- Troubleshooting and Diagnostics
- Server Installations
- Help Desk Assistance
- Computer Configurations
- Hardware Configuration
- Remote Support
- Printers and Peripherals Installation
- Computer Troubleshooting
- Network Administration
- Hardware and Software Installation
- Help Desk Support
- Technical Troubleshooting
- Network Configuration
- Network Operations
- Switching Protocols
- Connectivity Troubleshooting
- Cisco Wireless Routers and Switches
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
IT Technician
Eland Engineering
06.2022 - Current
Network Engineer
Sice Usa
06.2021 - 05.2022
IT Technician
CORPOELEC-Venezuela
01.2016 - 12.2018
Bachelor of Science - Computer Engineering Technology
Alejandro De Humboldth
High School Diploma -
National Experimental Educational Unit Luis Beltrá
Some College (No Degree) - Hardware And Software PC
Muelles De Alejandria
Some College (No Degree) - CCNA Routing & Switching
Muelles De Alejandria