David Roemhildt
North Myrtle Beach,SC
Summary
Reliable Customer associate with 3-4 years of customer service/communication experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee. Outgoing customer service agent elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and sales product. Performs shift requirements in adherence to rules and safety procedures. And provide information and suggestions on new products to customers.
Overview
4
4
years of professional experience
Work History
810 Billiards and Bowling
Raymond Hummel
05.2022 - Current
- Greeted guests and attended to related needs. Responded to guest inquiries and service issues.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
Walmart Supercenter (Electronic Department)
Daniel Seymore
02.2021 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
Neptune Island Waterpark
Kelly Woodham
05.2019 - 09.2020
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Monitored guests and enforced rules, maintaining safety for visitors.
- Issued tickets to customers and collected payment and fees for desired services.
- Delivered information and details of interest about the facility to visitors.
- Set up promotional displays and equipment for special events and activities.
Education
Elementary Education Teaching
Horry-Georgetown Technical College
Conway, SC01.2024
High School Diploma -
Hartsville High School
Hartsville, SC01.2021
Skills
- Team Development
- Positive and upbeat
- High skills in communication
- Confidence personality
- Calm and Professional Under Pressure
- Knowledge adaptable
- Knowledge of computer and technology
- Language in Mandarin Chinese
Timeline
810 Billiards and Bowling
Raymond Hummel
05.2022 - Current
Walmart Supercenter (Electronic Department)
Daniel Seymore
02.2021 - 05.2022
Neptune Island Waterpark
Kelly Woodham
05.2019 - 09.2020
Elementary Education Teaching
Horry-Georgetown Technical College
High School Diploma -
Hartsville High School