David Rosario
Summary
Detail-oriented customer experience professional with a proven track record in effective communication and conflict resolution. Experience in team collaboration during peak hours to deliver exceptional customer service and maintain all kinds of safety standards.
Overview
3
3
years of professional experience
Work History
Service Deli Clerk
Costco
Chicago
11.2025 - Current
- Prepared deli items according to food safety standards and customer preferences.
- Assisted customers with product selections, providing prompt and knowledgeable responses to inquiries.
- Maintained cleanliness and organization of the deli counter and equipment.
- Operated slicing equipment and scales for precise portioning of products.
- Collaborated with team members to coordinate service during peak hours, enhancing overall customer experience.
- Followed company policies for food handling and sanitation practices diligently.
- Stocked shelves with fresh products while monitoring inventory levels regularly.
- Weighed, priced, wrapped and labeled prepared foods for sale in the store's deli department.
- Maintained accurate records of inventory levels and restocked as necessary.
- Maintained professionalism in high-pressure situations, effectively resolving conflicts to ensure customer satisfaction.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Checked expiration dates on products regularly to ensure freshness of food items sold in the deli department.
Food Service Worker
Costco
Chicago
08.2024 - 11.2025
- Prepared food items following Costco's safety and hygiene standards.
- Guided customers in menu selections and addressed food inquiries to enhance dining experience.
- Ensured cleanliness and organization in dining and food preparation areas to uphold safety standards.
- Operated kitchen equipment safely and efficiently during service hours.
- Stocked supplies and replenished food displays.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Executed opening and closing duties, setting up workstations efficiently to support smooth operations.
Front of House Employee / Department Specialist
Chick-fil-A
Chicago
04.2023 - 07.2024
- Welcomed guests with a friendly demeanor, enhancing overall dining experience.
- Took and processed customer orders efficiently and accurately.
- Maintained cleanliness and organization of front counter and dining area.
- Assisted team members during peak hours to ensure smooth operations.
- Handled cash transactions and managed the register with precision.
- Trained new employees on customer service standards and operational procedures.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Addressed customer complaints promptly and professionally, ensuring guest satisfaction.
- Prepared drinks upon request according to recipes and standards set by management.
- Performed opening and closing duties such as counting money, organizing supplies.
- Coordinated service for large groups efficiently, maintaining high satisfaction levels.
Education
High School Diploma -
Roberto Clemente Community Academy
Chicago, IL07-2023
Some College (No Degree) - Business Administration And Management
Dominican University
River Forest, ILSkills
- Food safety
- Customer service
- Inventory management
- Equipment operation
- Order processing
- POS systems
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Effective communication
- Inventory rotation
- Payment collection
- Interactive communication skills
- Hospitality and accommodation
- Verbal and written communication
Languages
Spanish
Professional
Timeline
Service Deli Clerk
Costco
11.2025 - Current
Food Service Worker
Costco
08.2024 - 11.2025
Front of House Employee / Department Specialist
Chick-fil-A
04.2023 - 07.2024
High School Diploma -
Roberto Clemente Community Academy
Some College (No Degree) - Business Administration And Management
Dominican University